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Business Analyst (Digital Ad Sales Technology) at NBCUniversal3
NBCUniversal3New York, NEW YORK, us·2h ago
Entry LevelFull-timeGit
Salary Range
$36,125 - $48,875 /year
This salary is estimated based on similar roles. The actual salary may vary.
The Business Analyst for Digital Ad Sales Technology is responsible for NBCU’s Digital Ad Sales Video ad serving systems and support, parenting closely with our Digital Ad Sales Product, Engineering, Planning, Strategy, and Operations teams. Liaison between the Ad Sales business users and technology organization, providing consistent and frequent updates to users on progress and resolution of requests, defects and enhancements. 
Responsibilities:
• Maintain a strong relationship with the user base, ensuring customer satisfaction during all interactions. 
• Take ownership of tickets from a queue to answer user requests which may involve investigating, training on best practices, data analyzing of log files, and testing to help resolve. 
• Work in a team setting with counterparts on solving issues at hand but also able to work solely on tickets. 
• Work with a ticketing system to track, categorize, prioritize and communicate status to the business. 
• Identify and manage defects and work with vendors and engineering teams to resolve and implement solutions. 
• Understand how issues impact the business and escalate critical issues when necessary. 
• Support and troubleshoot issues, identify root causes, and proactively implement sustainable corrective actions. 
• Provide systems support to meet established SLAs during business hours, with occasional evenings and weekends as needed and during special events. 
• Identify new opportunities and services to enhance the systems platform and drive more productivity/efficiency.  
• Technical subject matter expert for all ad integrations across the NBCU portfolio including Peacock and Olympics
• Execute system configurations such as commercial break patterns, network design, inventory shares, user data collection and targeting, video measurement, and programmatic ad serving
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About NBCUniversal3
NBCUniversal3 is a dynamic media and entertainment company operating at the forefront of the digital and broadcast industries. Specializing in content creation, distribution, and technology solutions, the company leverages its extensive expertise to deliver engaging experiences across multiple platforms. While the name suggests a connection to the broader NBCUniversal legacy, NBCUniversal3 appears to focus on innovative digital media services, potentially serving as a specialized division or a forward-thinking subsidiary. Its operations likely span global markets, capitalizing on the parent company's established reputation and resources. The company offers a range of products and services tailored to both consumers and industry professionals, including streaming platforms, original content production, and advanced media analytics. Key features may include high-definition video streaming, personalized user interfaces, and data-driven insights to enhance viewer engagement. NBCUniversal3 targets a diverse audience, from casual viewers seeking entertainment to businesses and advertisers looking for cutting-edge media solutions. Its offerings are designed to bridge the gap between traditional broadcasting and modern digital consumption, ensuring relevance in an evolving media landscape. Notable achievements for NBCUniversal3 could include partnerships with leading tech firms, the launch of award-winning digital content, or the development of proprietary technologies that set it apart from competitors. Its market position is likely strengthened by its affiliation with NBCUniversal, allowing it to access a vast library of content and a robust distribution network. The company’s unique value proposition lies in its ability to blend creativity with innovation, delivering scalable solutions that meet the demands of today’s fast-paced media environment while maintaining the high standards associated with the NBCUniversal brand.
