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Entry LevelFull-timeCI/CDGitAPI
Salary Range
$36,720 - $49,680 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a ServiceNow Test Automation Developer to design, develop, and maintain comprehensive automated testing frameworks for ServiceNow Public Sector Digital Services (PSDS), Customer Service Management (CSM), and App Engine applications. This role focuses on implementing robust test automation strategies to ensure high-quality delivery of customer service solutions while reducing manual testing effort and accelerating release cycles.
Key Responsibilities
- →Design and implement scalable test automation frameworks specifically tailored for ServiceNow platform testing, with particular focus on Public Sector Digital Services (PSDS) capabilities and CSM module functionality.
- →Create comprehensive automated test coverage for ServiceNow CSM modules including case management, knowledge base functionality, citizen portals, and omnichannel routing systems.
- →Design and execute automated tests for ServiceNow integrations with external systems including CRM platforms, telephony solutions, and monitoring tools.
- →Implement automated performance testing for ServiceNow PSDS and CSM implementations to ensure system scalability and responsiveness under various load conditions.
- →Collaborate with project teams to develop comprehensive test strategies that align with ServiceNow implementation timelines and business requirements.
- →Implement continuous testing practices within CI/CD pipelines to ensure early detection of defects and quality issues.
Requirements
- ✓Experience with ServiceNow platform testing and automation
- ✓Proficiency in Playwright and other modern testing tools
- ✓Knowledge of API testing frameworks for REST/SOAP web services
- ✓Understanding of CI/CD pipelines and continuous testing practices
- ✓Experience with performance and load testing methodologies
- ✓Ability to collaborate with development teams, business analysts, and stakeholders
- ✓Strong problem-solving skills and attention to detail
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