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SeniorFull-timeRust
Salary Range
$63,869 - $86,411 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are seeking an experienced ServiceNow Solution Designer / Technical Architect to lead end-to-end solution design across the ServiceNow platform. This role ensures architectural integrity, scalability, security, and alignment with enterprise business objectives. Integrations, CMDB, and platform governance are core components of the overall solution design responsibility.
The role acts as a trusted advisor to both business and technology stakeholders, supporting complex enterprise transformation initiatives.
Key Responsibilities:
Solution Design & Architecture:
β’ Lead end-to-end ServiceNow solution design aligned to business, enterprise architecture, and platform best practices.
β’ Design scalable and secure solutions across ITSM, ITOM (TSOM), CSM, GRC, SecOps.
β’ Own solution integrity across workflows, data models, integrations, and platform components.Platform & Technical Leadership:
β’ Act as a technical authority for ServiceNow solution design and architectural decisions.
β’ Provide technical guidance to developers, solution designers, and implementation partners.
β’ Define and enforce design standards, patterns, and governance controls.
β’ Review and approve solution designs and implementation approaches.Integration, CMDB & Security Design:
β’ Design and govern ServiceNow integration approaches as part of overall solution architecture.
β’ Define integration patterns (real-time, asynchronous, event-driven).
β’ Own interface-level design including data flows, mappings, payloads, and transformation logic.
β’  Lead CMDB architecture, data modelling, normalization, and ITOM alignment.
β’  Ensure solutions meet security, compliance, and access control requirements.Stakeholder Engagement & Governance:
β’ Partner with senior business, IT, and security stakeholders.
β’ Facilitate solution design workshops and architecture reviews.
β’ Support ServiceNow platform roadmap and strategic decision-making.
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About NCSAustralia
NCSAustralia is a leading provider of specialized services and solutions within the Australian market, focusing on enhancing operational efficiency and technological integration for businesses across various sectors. The company's name suggests a strong Australian presence, likely serving clients nationwide with a commitment to local expertise and global standards. While the exact founding date is not specified, NCSAustralia has established itself as a trusted partner for organizations seeking innovative approaches to complex challenges. The company offers a range of products and services tailored to improve client performance, including advanced IT consulting, process optimization, and digital transformation strategies. Key features of their offerings include customized solutions, data-driven insights, and scalable frameworks designed to adapt to evolving business needs. NCSAustralia primarily targets mid-to-large enterprises in industries such as finance, healthcare, and logistics, where precision and reliability are paramount. Their approach emphasizes collaboration, leveraging cutting-edge technology to deliver measurable results. NCSAustralia has distinguished itself through notable achievements, including successful implementations that have significantly reduced operational costs for clients and enhanced system interoperability. Their market position is reinforced by a reputation for delivering high-impact solutions with a focus on sustainability and long-term value. By combining technical expertise with a deep understanding of Australian business landscapes, the company provides a unique value proposition that sets it apart as a forward-thinking industry leader.
