Senior Copywriter at Neko Health

Mission Neko Health exists to shift healthcare from treating illness to preventing it, using advanced, non‑invasive technology and clinical expertise to deliver early, actionable health insights. Role Purpose As a Senior Copywriter at Neko Health, you will shape how we communicate across every touchpoint. You will define and evolve our brand voice, translating complex medical and technical concepts into clear, engaging, and credible content that supports our member-first, always and tech-enabled, human-centred values. This is a hands-on role with high ownership. You will work closely with brand, product, medical, and growth teams to craft narratives that build trust, clarity, and emotional resonance. You’ll balance strategic thinking with strong execution, ensuring our messaging is consistent, impactful, and aligned with our mission as we continue to scale. What You’ll Deliver in the First 6–12 Months - Own and evolve Neko Health’s brand voice across digital, product, marketing, and member communications, ensuring clarity and trust at every touchpoint (Member-first, always). - Write high-quality copy for campaigns, website content, product experiences, emails, social media, and brand storytelling—elevating the coherence and impact of our communications (Tech-enabled, human-centred). - Partner with designers, product managers, clinicians, and marketers to create cohesive narratives that simplify complex medical and technical topics (Hard truths, high hopes). - Strengthen and expand brand guidelines for written communication, improving consistency and scalability as we grow internationally (Chase 10X, not 10%). - Support product launches, experiments, and growth initiatives with clear, compelling messaging that drives understanding and engagement. - Review and elevate copy across the organisation, acting as a thought partner and mentor to raise the bar for written communication. Minimum Qualifications - 6+ years of experience as a copywriter in brand, product, or marketing roles. - Strong ability to translate complex or technical topics into accessible, engaging language. - Experience working in fast-paced, scaling environments with evolving priorities. - Equally strong in strategic narrative development and hands-on writing. - Detail-oriented, collaborative, and confident working cross-functionally. - A portfolio demonstrating high-quality writing across brand, product, and campaign contexts. - Curious, thoughtful, and motivated by creating work that genuinely helps people. Preferred - Experience in healthcare, wellness, technology, or other complex or regulated industries. - Experience shaping or scaling brand voice in high-growth, mission-driven organisations. - Ability to work across digital, physical, and experiential touchpoints. - Experience contributing to or maintaining brand guidelines. About the Creative Team At Neko, design is central to how our products are developed, experienced, and trusted. Rather than distributing creative responsibilities across multiple teams, we have brought all creative disciplines together within a single Creative Department. Our ambition is to deliver a coherent, intentional, and seamless design journey across digital and physical environments — spanning product, space, and brand. Every touchpoint is designed to feel connected, considered, and purposeful. The Creative Department is structured around three closely collaborating studios: Architecture, Design, and Brand. About titles at Neko We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process. Hiring Process Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team. Equal Opportunity & Inclusion Statement Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.