Sr. IT Infrastructure Engineer at Neo4j

About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. The Role: Neo4j is looking for a Sr. IT Infrastructure Engineer working remotely in the US! We continue to grow and are looking for a resourceful, people-focused, and tenacious Engineer. The successful candidate will prioritize automating IT deliverables and working collaboratively with the business. As we continue to scale IT’s capabilities, having an understanding of enterprise IT maturity and knowing what great can look like is critical to achieving our goals. You are an expert at working with cross-functional teams, can deal with a lot of ambiguity, and synthesize large amounts of information into a straightforward story that keeps everyone aligned. You’re a self-starter who loves to own things end-to-end. You make things happen and like being rewarded with autonomy. What you’ll do: • Scale our tools (endpoint, identity, and infrastructure). • Improve our users' experience by applying your deep understanding of cloud-first IT. • Deliver solutions & suggest tools that integrate with our existing tech stack to help us meet the demands of the business. • Effectively manage IT infrastructure operations and peer closely with Security. Responsibilities: • Extending our use of identity and access management, contributing to IT processes, automation, documentation, and project management, and cloud governance and access management. • Developing resilient integrations to connect systems and databases. • Automating everyday tasks (with a focus on low/no-code systems when available.) • Managing and implementing projects with business teams, including documentation, change management, and translating user requirements. • Effectively collaborating with a distributed, global IT team and workforce to resolve incidents and outages. • Acting as the SME for many of the below systems and platforms, and writing documentation to enable the rest of the team to help support those platforms. Experience: • At least 5 years of corporate experience with: • Integrating systems and automating processes via API, custom scripts, or no/low code solutions, with some of the following languages and tools: bash, python, javascript, Postman, AWS Lambda, Workato, Okta Workflows. • SaaS administration, automation, integrations, and management of platforms such as Okta, Google Workspace, Slack, O365, Github, Atlassian suite, Zoom, and Crowdstrike Falcon. • Policies, configurations, patch management, and scripting on MDM solutions such as JAMF & Intune • Managing incidents, changes, knowledge bases, and service requests on a ticketing platform within ITIL standards. • Cloud management: tagging, IAM, managing subscriptions/projects/accounts, and leveraging best practices with respect to AWS Control Tower or equivalent in a multi-cloud environment while supporting the needs of business users. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. • Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. • Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. • 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. • Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. • Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. • A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.