Principal Software Engineer - AI at Netdocuments

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to [Upgrade to PRO to see contact] so our team members can review. NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team. At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. Other recent awards include: • Five-time winner (2025, 2024, 2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune • Four-time winner (2025, 2023, 2022, 2021) Best Companies to Work for by Utah Business magazine • Three-time winner (2025, 2023, 2022) Top Workplace Employee Appreciation and Employee Well-Being • Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility • Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits • Two-time winner (2024, 2023) National Top Workplaces • Two-time winner (2024, 2023) Top Workplace Innovation • 2025 Remote Work • 2024 Technology Industry NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! What You’ll Do NetDocuments is seeking a Principal Software Engineer to lead the design and development of AI-powered solutions that enhance how legal professionals work. In this role, you will serve as a technical leader, driving architecture, guiding engineering teams, and partnering closely with Product and Design to deliver scalable, high-quality applications. This is a hands-on role combining deep technical expertise with mentorship and strategic influence, where you will shape the direction of AI-driven development across the platform. You will: Lead Technical Strategy & Architecture • Define and drive the technical direction for AI-enabled products and platform capabilities. • Design scalable, high-performance architectures and document solutions through clear diagrams and technical specifications. • Break down complex systems into simple, maintainable components while ensuring long-term scalability and reliability. • Partner with Principal and Distinguished Engineers to design and build robust, distributed systems. Build & Deliver High-Quality Solutions • Contribute directly to the codebase (approximately 70% hands-on), building and delivering full-stack applications in a production environment. • Develop and integrate AI-driven capabilities using leading AI providers. • Ensure systems meet performance, reliability, and quality standards through testing, monitoring, and optimization. • Implement and maintain APIs using REST and GraphQL. Drive Innovation & Technical Excellence • Research, evaluate, and prototype new technologies, tools, and approaches through proof-of-concepts. • Stay current with emerging development practices, particularly in AI and cloud-native technologies. • Continuously improve system performance, observability, and operational health through logging, telemetry, and proactive monitoring. Mentor & Collaborate • Mentor and guide engineers, supporting their technical growth and ensuring successful project delivery. • Collaborate cross-functionally with Product, Design, and Engineering teams to align on priorities and execution. • Lead by example in fostering a culture of quality, ownership, and continuous improvement. What You’ll Need to be Successful • 8+ years of software engineering experience, including building and delivering production-grade applications. • 3+ years of experience in a technical leadership role. • Strong expertise in full-stack development, with experience in technologies such as C#, .NET, React, Java, or Angular (C# and React preferred). • Experience working with AI platforms or providers such as OpenAI, Anthropic, or similar. • Deep understanding of system design, architecture, and distributed systems. • Experience building and consuming APIs using REST and/or GraphQL. • Experience with cloud-native technologies, including AWS and/or Azure. • Strong problem-solving skills with the ability to decompose complex challenges into practical solutions. • Excellent collaboration, communication, and interpersonal skills. • Ability to work independently and lead initiatives with minimal oversight. What Will Make You Stand Out • Experience with distributed systems and event-driven architectures. • Deep experience with AWS or other cloud platforms. • Familiarity with modern frontend architectures such as Module Federation. • Experience in legal technology or other regulated industries. • Proven ability to lead large, cross-functional technical initiatives. What You’ll Love About NetDocuments • The People! • HSA company contribution • 401K match at 4% • Flexible PTO (typically 3 to 4 weeks a year) • 10 paid holidays • Monthly contributions for life activities & wellness • Access to LinkedIn learning with monthly dedicated time to explore Compensation Transparency The compensation range for this position is: $205,000 - $225,000 The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations. Equal Opportunity NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.