Technical Program Manager at Nexus Cognitive

ABOUT NEXUS You don't have an AI story if you don't have your data story. That's where NexusOne comes in. We're the converged data platform for the AI era — composable by design, built on an open-source foundation, and AI-native from the ground up. One identity, one governance envelope, one operational layer across every mainframe, data lake, warehouse, and streaming system in the business. For the first time, enterprises can bring their existing stack along instead of rebuilding it — and still give AI agents full context across the estate. What we stand for is simple: sovereign data, interoperable systems, decoupled intelligence — delivered the way modern software should be. No rip-and-replace. No multi-year transformation. Our CEO Anu Jain puts it well: we turn the "ball of yarn" of data integrations into a unified engine — less like assembling car parts, more like buying the car ready to drive. 85+ open-source tools pre-integrated. AI-native automations that deploy and self-heal the stack without human toil. Forward-deployed engineers who build shoulder-to-shoulder with customer teams — hands on keyboards, not just on decks. It's working, and fast. We're tripling revenue year over year, backed by Insight Partners, and running in production in environments most vendors won't touch. Our platform processes credit risk data for 90%+ of US small businesses — 40M+ — every month. Intent signals for 300M+ subscribers monthly for Africa's largest telco. The data and AI layer for a Top 3 US bank. We're 100+ people across the US and India, headquartered in Atlanta. We think big, move fast, and don't mistake activity for progress. We hire people who'd rather ship the rocket than brief someone on it. Check out this podcast of Anu talking about our solution here: [Upgrade to PRO to see link] ROLE SUMMARY Technical Program Managers (TPMs) coordinate and drive complex customer engagement programs across the Forward Engineering team. They manage engagement timelines, customer communication cadences, resource coordination, and risk tracking. They operate as the operational backbone of high-complexity enterprise deployments and solution delivery programs, ensuring that multi-disciplinary FE teams execute cohesively and that customers have a clear view of progress. KEY RESPONSIBILITIES - Own program management for large, complex Forward Engineering customer engagements - Develop and maintain detailed project plans, milestone tracking, and risk registers for active engagements - Coordinate resource scheduling across Enterprise Deployment, Data Engineering, Migration, and AI practice teams - Lead weekly customer status meetings, prepare executive-level program reports, and manage escalation communication - Track and report engagement financial performance against budgeted hours and timelines - Drive internal retrospectives and capture lessons learned for the delivery playbook - Coordinate cross-pillar dependencies between Forward Engineering and the Engineering pillar (L3 escalations, product gaps) - Support the Head of Forward Engineering on capacity planning and demand forecasting QUALIFICATIONS - 5+ years experience in technical program management, professional services operations, or enterprise project management - Experience managing technical delivery programs for data platform, cloud migration, or enterprise software projects - Strong proficiency with project management tools (Jira, Asana, MS Project) and executive reporting - Ability to understand and communicate technical concepts to both technical and non-technical stakeholders - PMP, Agile, or equivalent certification preferred - Experience in a customer-facing professional services or implementation environment WHY YOU’LL LOVE WORKING AT NEXUS At Nexus, we value people who want to grow — and support each other while doing so. You can expect: - A collaborative team culture built on curiosity and respect - Challenging work where your contributions clearly matter - A leadership team that invests in learning and development - The opportunity to work at the intersection of cloud, data, and AI innovation READY TO APPLY? If this role sounds like a great fit — or even close to one — we’d love to hear from you. We know that no candidate checks every single box, and we’re excited to meet people who bring curiosity, talent, and a desire to build meaningful work together.