Senior Accessibility Tester at Nice

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Senior Accessibility Automation Engineer is responsible for evaluating digital products to ensure they meet accessibility standards (WCAG) and provide an inclusive experience for all users, including people with disabilities. The role involves both manual and automated accessibility testing, building scalable automation frameworks, defect reporting, and providing guidance to development teams based on WCAG 2.1 and 2.2 criteria. How will you make an impact? • Conduct comprehensive accessibility testing of web applications using both manual techniques and automated tools. • Evaluate user interfaces against WCAG 2.1 and WCAG 2.2 success criteria, including perceivable, operable, understandable, and robust principles. • Perform manual testing using leading assistive technologies, including screen readers (JAWS, NVDA, VoiceOver, TalkBack), color contrast analyzer, screen magnifiers, and speech recognition software (Dragon). • Develop, enhance, and maintain accessibility automation frameworks using industry standard tools and libraries‑standard tools and libraries • Integrate automated accessibility checks into CI/CD pipelines to enforce shift-left accessibility practices. • Document accessibility findings with clear, actionable defect descriptions, screenshots, conformance level, success criteria in our test management system (i.e. JIRA) • Collaborate with UI/UX designers, developers, and QA teams to ensure accessibility requirements are understood and implemented throughout the SDLC with a mindset for ‘shift-left’ accessibility practices. • Validate accessibility fixes and ensure new features do not introduce accessibility regression before release. • Assist in performing the audit for different applications within CX suite. • Author and maintain accurate Accessibility Conformance Reports (ACRs) using the VPAT (Voluntary Product Accessibility Template) framework (Intl, EU, and US editions). • Stay current with evolving accessibility standards, assistive technology advancements, automated testing tools, and best practices. Have you got what it takes? • B.E./B.Tech in Computer Science, Industrial/Electronic Engineering. • 5 to 8 years of experience in IT as Automation QA Engineer. • 2 to 4 years hands-on experience in accessibility testing • 2+ years of experience in UI Automation testing. • Expert in designing test strategy, test cases, test plans. • Playwright equivalent UI testing tools • Languages Typescript/Java/Javascript • Experience with CI/CD tools like Jenkins. • Experienced with defect management and tracking tools, preferably Jira. • Experience working in Agile methodology. • Strong understanding of WCAG 2.1 and 2.2 guidelines and how to apply them in practical testing and automation scenarios • Hands-on experience designing or executing automated accessibility test suites using frameworks like Axe-core, Playwright • Proven experience creating and updating ACR/VPAT documentation for enterprise • Hands-on experience with assistive technologies such as: • Screen readers: NVDA, JAWS, VoiceOver, TalkBack • Accessibility tools: Axe DevTools, WAVE, Lighthouse, ARC Toolkit, Color Contrast Analyzers • Experience testing UI components for: • Keyboard accessibility • Focus management • Forms, error handling, and validation • Time-based media • Pointer and target size requirements (WCAG 2.2) • Familiarity with HTML5, CSS, ARIA attributes, and semantic structure (e.g., missing labels, incorrect focus management, role attributes) • Ability to analyze complex UI behaviors and identify accessibility gaps. • Excellent communication skills, very good English. Preferred Certification: • IAAP CPACC or WAS certification (or working toward it) • Experience in Agile development environments • Understanding of inclusive design principles • Basic knowledge of front‑end technologies (HTML/CSS/JavaScript) What’s in it for you? • Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! • At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Req ID: 10180 Reporting into: Tech Manager, Engineering, CX Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.