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Mid LevelFull-timeAgileGitAIAPI
Salary Range
$20,400 - $27,600 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Technical Writer to lead documentation initiatives across multiple product lines within NiCE Actimize R&D. This advanced individual contributor role requires strategic influence, content planning, and cross-functional collaboration.
Key Responsibilities
- →Own end-to-end documentation for complex enterprise software products
- →Partner with SMEs, developers, and product managers to deliver high-quality content
- →Create and maintain structured content including user guides, developer/API docs, and contextual help
- →Simplify complex concepts for diverse audiences
- →Create and integrate visual aids and videos to enhance comprehension
- →Align deliverables with Agile sprints and release timelines
- →Provide editorial and mentoring support to other writers
- →Champion best practices in technical communication
- →Use AI tools to enhance documentation quality and efficiency
Requirements
- ✓2-4 years of experience as a technical writer in enterprise software development
- ✓Deep experience in Agile environments and topic-based authoring
- ✓Strong grasp of APIs and developer-centric documentation
- ✓Ability to learn complex technology and tools
- ✓Experience creating clear guides for different audiences
- ✓Experience with Madcap Flare, Git, and Atlassian tools
- ✓Experience creating videos for technical documentation
- ✓Passionate about quality with excellent communication and teamwork skills
- ✓Excellent problem-solving and decision-making skills
- ✓Familiarity with AI/Agentic AI concepts and writing tools
Benefits
- ★Hybrid work model (2 days office, 3 days remote)
- ★Fast-paced, collaborative environment
- ★Internal career opportunities across multiple roles and locations
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