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SeniorFull-timeAzure
Salary Range
$18,564 - $25,116 /year
This salary is estimated based on similar roles. The actual salary may vary.
• User support for software and hardware (MS365, e-mail, corporate applications);
• Remote access support with different tools;
• Ticket management and SLA according to the NIQ standards;
• Computer network support (printer configuration, network drive mapping, VPN, Wifi connections, LAN connections and others);
• VIP user support (local and remote);
• Updating IT equipment inventory, including mobile phones, in Service Now, Intune, Azure, AD;
• Updating inventory records for decommissioned IT equipment in a shared spreadsheet with the NIQ finance department;
• Opening and tracking service tickets with Internet and Mobile Telephony providers;
• Supporting the development of operational processes and routines;
• Requesting purchases of accessories in accordance with IT/Procurement procedures;
• Work with responsible and quality of the service delivered;
• Knowledge and experience to work with MS365 applications and IA.
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About NielsenIQ
NielsenIQ is a global leader in providing data and insights to help businesses understand consumer behavior and market trends. Operating at the intersection of retail, media, and consumer goods industries, the company was formed through the strategic merger of Nielsen and CACI International's information services division, leveraging decades of expertise in market analytics. Headquartered in the United States with a widespread international presence, NielsenIQ combines advanced technology with deep industry knowledge to deliver actionable intelligence to clients worldwide. The company offers a comprehensive suite of products and services, including retail measurement, media analytics, and consumer insights, all powered by cutting-edge data science and AI technologies. Key features of their solutions include real-time market tracking, granular consumer segmentation, and predictive analytics to optimize business strategies. NielsenIQ primarily serves large retailers, consumer packaged goods manufacturers, and media companies, providing them with the tools to enhance decision-making, drive growth, and adapt to evolving market dynamics. Notable achievements include being a long-standing benchmark in retail measurement and media ratings, with a reputation for accuracy and reliability. NielsenIQ holds a dominant market position, trusted by over 50,000 clients globally, and is recognized for its commitment to innovation and data integrity. The company’s unique value proposition lies in its ability to unify disparate data sources into cohesive insights, enabling clients to navigate complexity and capitalize on emerging opportunities with confidence.
