Lifecycle Marketing Manager at Notion

ABOUT US: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money. In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays. ABOUT THE ROLE: Notion has millions of users who rely on Lifecycle Marketing to help them get value from our products quickly, repeatedly, and in ways that stick. We’re looking for an experienced Lifecycle Marketer to join our Product team to help bring the engine that drives adoption and engagement across the customer journey into an AI-native landscape, helping to intelligently move users from first value to deeper habits and workflows. What makes this different than a standard lifecycle marketer: This is a high-impact role helping to rethink the growth engine responsible for driving customer engagement and retention at Notion. You won't just build campaigns, you'll imagine how marketing works using AI to automate, personalize and scale impact. (edited) In this role, you’ll build always-on, intelligent growth programs that help users discover the right features at the right time, build confidence, and deepen usage over time. You’ll partner closely with Product Growth, Engineering, Product Marketing, and Data Science to turn customer context and product signals into targeted experiences across channels such as email and in-product, continuously improving them through experimentation. Just as important, you’ll help us scale by rethinking how our underlying systems that power development, delivery, measurement, and workflows can work in the world of Agent and AI automation, all with aim to make growth programs faster to ship, easier to iterate, and smarter over time. Finally, you will be a customer advocate. You’ll stay close to user needs and pain points by synthesizing inputs from research, support, community feedback, and sales-facing learnings, then partner with PMM and Product to translate those insights into messaging and experiences that resonate. You’ll also close the loop: bringing engagement data, experiment results, and behavioral patterns back to the business so that lifecycle learnings shape product decisions, roadmap priorities, and go-to-market strategy. WHAT YOU'LL ACHIEVE: - Own always-on lifecycle journeys end-to-end: Design and run growth programs that drive adoption, repeat usage, and monetization outcomes, turning "first try" into "part of how I work”. Act as a strategic operator, you’ll bring work from high-level strategy through to launch, owning everything in between. - Build systems that scale: Bring systems thinking to how Lifecycle Marketing operates—from intake and campaign execution to QA, measurement, and channel governance—using AI and automation to increase velocity and quality across programs. - Demonstrate deep technical fluency: Leverage knowledge of reverse ETL, data pipelines, APIs, webhooks, and event-based triggers to design sophisticated, personalized journeys that go beyond the traditional MarTech stack. - Translate customer signals into targeted engagement: Synthesize research, support, community, and sales inputs into audience definitions and behavioral triggers that deliver the right message at the right moment—across email and in-product—for every user context, from new members to power users. - Run rigorous experimentation: Partner with Data and Product to define hypotheses, implement tracking, measure lift, and share learnings. Bring alignment on lifecycle touchpoints with Product Growth and PMMs to ensure cohesive, not disconnected, experiences. - Tell the story of what's working: Turn engagement data, experiment results, and behavioral patterns into clear readouts, roadmap influence, and persuasive narratives for stakeholders. SKILLS YOU'LL NEED TO BRING: - 8–10 years experience in lifecycle marketing, product management, growth marketing, product marketing, or product-led engagement, with PLG experience preferred - Proven track record owning always-on, triggered lifecycle programs end to end that drive measurable adoption, retention, and monetization outcomes - Strong MarTech system fluency in concepts such as reverse ETL, data pipelines, APIs, webhooks, and more that enable you to build workflows from brief to build, to launch and measure - Systems mindset and love for building repeatable processes and improving tooling to scale quality and velocity with the help of AI and Agents. You can answer the question of “what have you built with AI in the last 90 days?” - Comfort with designing A/B tests with pre-registered hypotheses and holdout groups. You can explain statistical significance to a non-technical stakeholder. - Strong customer empathy and segmentation instincts—able to synthesize qualitative + quantitative inputs into clear audience definitions, intent models, and lifecycle interventions. - Excellent messaging and copy craft with a user-first lens, able to turn fuzzy problems into clear narratives and next best actions - Strong storytelling and stakeholder management skills, with the ability to turn insights into clear strategy, priorities, and persuasive narratives - Analytical strength and ability to define success metrics, partner with Data and Engineering on eventing, and evaluate results with discipline - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. NICE TO HAVES: - Experience across B2B, B2C, and B2C2B surfaces and journeys - Experience with Customer.io [Upgrade to PRO to see link] Figma, HTML, and basic SQL - Comfort using AI and automation tools to streamline lifecycle operations and enable personalization at scale - Experience partnering closely with Product Growth teams and shipping in high-velocity environments We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $150,000 - $210,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy [Upgrade to PRO to see link] and NYLL 144 [Upgrade to PRO to see link] #LI-Onsite