Senior Sales Manager at octoenergy

What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. About the opportunity HEADING 3 What you'll do Leadership Development And Team Culture: • Lead and develop a team of Sales Managers, coaching them to hit and exceed their collective team targets and KPIs. • Mentor and coach managers to improve their leadership, sales and coaching abilities through regular 1:1s, PDPs, and L & D sessions. • Build a high-performance culture aligned with OEV values and acting as a role model for the department. • Identify and support future leaders, creating a sustainable talent pipeline for internal promotion and succession planning. Sales Strategy And Execution: • Strategic Pipeline Management: Oversee the entire team's pipeline, identifying bottlenecks/opportunities and collaborating with your team and cross-functional stakeholders to overcome. • Drive Results: Exceed overall sales targets for all teams under your leadership, providing the data-driven insights necessary for the entire department to grow. • Data-Driven Decisions: Use data analysis to "create a story" that explains performance, building actionable plans for the leadership team. • Methodology Champion: Act as the champion of our sales methodology, ensuring managers embed it effectively to drive conversion and quality. Recruitment and Growth: • Top Talent Attraction: Recruit, onboard, and retain high-performing Sales Managers and EV Experts, ensuring the quality of hiring across all sales teams remains high. • Onboarding Excellence: Regularly review and refine the onboarding journey to accelerate new-hire success and ensure teams are ready to hit the ground running. Customer Love: • Champion CX: Oversee and analyse CSAT and Trustpilot scores, using these insights to drive tangible improvements at every customer touchpoint. • Regulatory Oversight: Maintain strategic oversight of QA and compliance, ensuring all teams consistently adhere to FCA guidelines and quality standards. • Complaint Resolution: Identify root causes of systemic complaints and implement proactive process changes to turn negative experiences into positive ones. Collaboration and Innovation: • Strategic Partner: Collaborate with Marketing, CS, and other leaders to enhance the customer journey and influence lead quality and volume. • Drive Innovation: Proactively suggest improvements, step in to lead key projects or make decisions when the Head of Sales is unavailable. • Change Management: Communicate complex changes clearly, managing the mindset of the management tier to maintain high morale and prevent resistance during transitions. What you'll need • Extensive Sales Management Experience: Proven track record in B2B or B2B2C environments, specifically managing "managers of managers" in a high-volume, phone-based setting. • Strategic Mindset: The ability to move between day-to-day execution and long-term strategic planning, understanding how departmental performance impacts wider OEV goals. • Data Fluency: Strong analytical skills with the ability to interpret complex data sets to drive performance and process improvements. • Exceptional Communication: The ability to lead, influence, and mentor across multiple management tiers. • Passion for the Mission: A genuine drive for decarbonisation and electric vehicles, paired with a "Customer Love" mindset. • Adaptability: A self-starter attitude that thrives in a fast-paced, ever-changing growth environment. If you are passionate about electric vehicles, have a successful track record in managing diverse sales teams, and are ready to make a significant impact, we invite you to join us in driving the future of sustainable transportation. Apply now to be a key player in our success story! Why else you'll love it here • 💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! • 🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! 🎁 Visit our perks hub - Octopus Employee Benefits • 🏆 Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership Things to note • P.s. 🐶 just to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we've taken lots of precautions for those who have allergies • 🤖 We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt! About us   The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK.    We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.   Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.    We're an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.