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SeniorFull-timeAI
Salary Range
$100,555 - $136,045 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Product Manager to drive the vision, strategy, and delivery of Omio’s customer-facing platform products that improve automation, streamline service operations, and enhance the end-to-end travel experience. This role sits at the intersection of customer empowerment, operational efficiency, and product innovation.
Key Responsibilities
- →Lead AI-native product leadership, embedding intelligence and automation into customer experience.
- →Define and execute product strategy for customer-facing automation and service tooling.
- →Lead discovery and delivery of self-serve capabilities across post-purchase use cases.
- →Align and collaborate with Tech, Design, UXR, Data, and Operations to deliver outcomes at scale.
- →Expand conversational interfaces and intelligent support systems to reduce manual touchpoints.
- →Lead discovery and execution of Agentic AI-driven actions to automate CS agent processes.
- →Translate research and data insights into actionable product decisions.
- →Champion agent-facing tools and service platforms that improve efficiency and consistency.
Requirements
- ✓Experience in AI-native product leadership.
- ✓Strong understanding of automation and agentic capabilities.
- ✓Ability to define and execute product strategy.
- ✓Cross-functional leadership skills.
- ✓Experience with chatbots and self-serve platforms.
- ✓Data-driven decision-making abilities.
- ✓Knowledge of service platforms and operational efficiency.
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About Omio1
Omio1 is a digital platform specializing in travel technology, offering comprehensive solutions for booking and managing transportation across various modes, including flights, trains, buses, and ferries. The name suggests a modern, user-centric approach to travel, likely founded in the digital era to streamline the complexities of trip planning. Based on its domain, the company operates as a global service, catering to travelers who seek efficiency and convenience in their journeys, with a focus on integrating multiple transportation options into a single, seamless experience. The platform provides an intuitive interface that allows users to compare prices, schedules, and routes across different carriers, making it easier to find the best options for their trips. Key features include real-time updates, flexible booking options, and personalized recommendations based on user preferences. Omio1 targets both leisure and business travelers who value time-saving tools and reliable information, particularly those planning multi-leg journeys or international trips. Its services are designed to reduce the friction often associated with booking multiple tickets separately. Notable achievements for Omio1 may include partnerships with major transportation providers and a growing user base that relies on its platform for hassle-free travel planning. The company’s unique value proposition lies in its ability to consolidate diverse travel options into one accessible hub, positioning it as a trusted ally for travelers seeking simplicity and transparency in an increasingly fragmented industry. Its market position is strengthened by a commitment to innovation and customer satisfaction, ensuring it remains a competitive player in the travel tech space.
