AI/ML Engineer at Onetrust

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge • This is a hands-on role which builds automation scripts for long term product scalability and stability • In this role, the resource is closely working with the product team to understand the functionality being developed and writes robust automation scripts and performance scripts to meet the acceptance criteria • As the resource matures in understanding the breadth and depth of product functionality, the resource should be able to bring in critical thinking to ask the “what if” questions to strengthen the tests • The role evaluates continuous improvement by improving the effectiveness of the automated tests • This role understands customer use cases and usage models in production to begin incorporating the right tests in the release pipeline • This role begins to understand the dependency models and makes informed decisions to test intelligently • This role begins active engagement in a devops mindset toward rapid deployments and anchors the product scrum team to meet quality deliverables Your Mission • Participate in daily scrums, sprint retrospectives, and sprint demos • Understand and translate manual test cases into automated tests within the development sprints • Execute and maintain the automation test suite • Evaluate build quality by examining the test results from build acceptance tests in continuously deployed environments, multiple times a day • Define test data and reports for both functional and non-functional requirements • Work with the team to identify gaps, prioritize and resolve issues • Raise defects found during the evaluation and work with the development teams to get them resolved • Collaborate with different functional groups (Development and Operations) to identify gaps, prioritize, and resolve issues • Work with different teams to understand new components being delivered in the pipeline and develop innovative acceptance tests • Work closely with development and operations teams to experiment and fine tune the environment sizing • Participate in various POCs in order to keep the automation framework and technology relevant and current to the product offerings • Add, maintain and update scripts in existing automation suite, helping with running the suite across various checkpoints in the release cycle • Participate in production deployments, record findings and share insightful feedback with product teams • Adhere to best practices and coding standards • Mentor less experienced resources on the team • Provide support for reports and visuals in the release pipeline • Stay current on modern software development best practices, emerging technologies, and design patterns and contribute to thought leadership efforts • Generate test summary reports for management review • Use strong communication and natural curiosity to provide trusted and highly valuable feedback • Increase the automation footprint by automating the tests prioritized within the team • Shift left by automating in the right levels so that early feedback is provided to the developers • Focus on keeping the testing time to minimum by engaging in building a good test framework that allows for quick feedback • Troubleshoot issues arising from scripts, environment, product and raise appropriate defects • Continuously iterate on keeping the test scripts portable and scalable • Keep the automated tests clean and healthy, allowing teams to depend on these test results • Deprecate noisy and irrelevant tests • Ruthlessly focus on continuous improvement and use every opportunity to provide the right levels of automation • If involved in performance engineering, troubleshooting system health and resources in order to advise scaling • Continuously experiment to use modern technologies You Are • Is a quick self-guided, independent learner • Does not depend on the mentor/buddy/manager for repeated sessions • Does enough homework before asking necessary questions • Is productive within a month of joining the company • The team is aware of this individual and begins to include them for more work • Unearths good defects and can ask the right questions • Effective collaborator • Speaks clearly and succinctly in standups and clearly indicates the status of tasks assigned • Great team player, helps find defects, resolve with right test cases and data and can influence the right level of automation • High energy and is very efficient, effective and reliable • The tests written and conducted by the resource is comprehensive and does not lead to too many escaped defects to production • Continuous improvement areas focusing on the right levels of automation • Exhibits the right attitude, devops mindset and shift-left principles • Creative simulation of problems in production and right test data in internal test systems • Understands the errors in logs and can troubleshoot product issues • Strong oral and written communication • Ability to work as part of a team, demonstrate initiative, solve problems independently and supervise others • Proficient communications skills and be comfortable leading meetings as needed • Strong analytical and problem-solving skills and root causes analysis • Passion for high quality work and attention to detail Qualifications & Experience • Bachelor's degree in Computer Science, Engineering, or related technical or business field • 2+ years of relevant experience working as a developer, automation engineer, SDET or performance engineer • 2+ years of experience working in automated test and continuously deployed environments • 2+ years of experience in any of the defect tracking tools like JIRA and test tracking tools like Qtest, ALM, Qmetry • 2+ years of experience coding in Java and must have strong practical knowledge of OOPs and Core Java principles • 2+ years of experience contributing to Test-Driven Development (TDD) with JUnit, Mockito, Podam, TestNG • 2+ years of understanding APIs and automation using tools like Postman, SOAP, or REST Assured • 2+ years of experience writing or maintaining performance scripts using JMeter or equivalent tool OR 2+ years of experience with Selenium for automating UI of the application • 2+ years of experience in identifying memory leakage, connection issues and ability to test the throttling within the application • 2+ years of experience troubleshooting information from logs, use of tools like Kibana, ability to add the necessary monitors and alerts • 2+ years of experience in executing scripts under load • 2+ years of experience with database testing (SQL/NoSQL) • 2+ years of experience working with teams across geos • 2+ years of experience with tools such as Bitbucket, Git, Stash, Confluence, JIRA • 2+ years of experience in Cloud application development experience (Azure, Google Cloud Platform, or Amazon Web Services) • Passion for high quality work and attention to detail • Superior communication and organizational skills • Familiarity with Agile principles • Continuous Integration/Deployment – DevOps mindset • Ability to work as part of a team, demonstrate initiative and solve problems independently Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube • @LifeatOneTrust on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to [Upgrade to PRO to see contact]. Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.