Senior Technical Program Manager at Onetrust

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge • As OneTrust continues grow and scale, the Research and Development (R&D) team remains committed to delivering value to our customers. As a Senior Program Manager within R&D Operations, you will play a pivotal role in advancing our product management and engineering objectives, ultimately driving OneTrust towards its overarching business goals. Your responsibilities will include: • Spearheading the operationalization and execution of strategic programs and projects aligned with R&D's quarterly and annual initiatives. Achieving impactful and quantifiable outcomes while upholding scalability, quality, and consistency throughout the organization. Contributing to the enhancement of project management methodologies, standards, and tools. • Senior Program Managers are tasked with ensuring the effective delivery of business objectives by fostering a culture of accountability and adhering to standardized project and program management practices. You will serve as a catalyst for collaboration and motivation, fostering alignment among departments and teams to ensure seamless communication, visibility, and successful execution of R&D initiatives. Your Mission • Portfolio Oversight: Assume responsibility and accountability for a diverse portfolio of projects aimed at advancing R&D objectives. • Demonstrate the ability to navigate between high-level strategic oversight and detailed project management, intervening as necessary to ensure alignment with objectives and to facilitate adjustments when required. • Serve as a strategic partner to stakeholders, leveraging industry knowledge to inform project and initiative decisions. • Performance Metrics and Reporting: Develop and implement robust metrics and measurement frameworks to assess the effectiveness and progress of programs and projects within the portfolio. • Regularly report on key performance indicators, providing insights and recommendations for improvement. • Collaborate closely with R&D leaders and stakeholders to align initiatives with overarching business strategy and drive tangible business outcomes. • Strategic Leadership: Spearhead efforts to foster strategic alignment among R&D teams and stakeholders, ensuring cohesive progress towards both R&D and OneTrust objectives. • Offer insightful analysis and thought leadership on key issues impacting program and project success, encompassing considerations of scope, timeline, and quality requirements. • Serve as a trusted advisor to the R&D team, providing clear guidance on program and project outcomes when obstacles arise. • Problem-solving and Clarity: Assume direct responsibility and accountability for guiding R&D transformations essential for achieving program and project objectives, with a keen awareness of both immediate and long-term repercussions. • Offer informed recommendations on program dependencies that could impact the success of other projects or initiatives within the project portfolio or broader R&D initiatives. • Risk Management: Maintain oversight of portfolio and project risk exposure, ensuring risk communication, escalation, and mitigation plans are established and effectively executed. • Talent Development: Embrace a servant leadership approach, actively fostering growth and development across individuals and [project] teams. • Provide ample opportunities for professional advancement and skill enhancement, including mentoring others on industry best practices and methodologies. You Are • Adaptability: Thrives in a fast-paced and evolving environment, embracing ambiguity and demonstrating agility in navigating complex challenges. • Communication Proficiency: Excels in conveying information clearly and succinctly to both leadership and stakeholders, adept at setting expectations and identifying and addressing misalignments. • Capable of engaging in critical conversations across diverse stakeholders, including project teams and executive management. • Influential Leadership: Skillfully facilitates buy-in at all levels by leveraging data, metrics, and a deep understanding of business drivers, program/project impact, and individual motivations. • Expertise: Possesses a comprehensive understanding of portfolio and project management best practices, coupled with strong organizational skills to effectively manage complex initiatives. • Growth Mindset: Driven by a continual pursuit of personal and professional development, exhibiting an entrepreneurial spirit, sound judgement, and adeptness in navigating complexity. • Problem-solving: Consistently exhibits sound judgement, critical thinking, and creative problem-solving abilities, readily adapting to new challenges and driving towards successful resolutions in the face of unexpected obstacles. • Collaboration: A highly collaborative team player who adeptly navigates diverse personalities, fosters productive working relationships, and shares insights and knowledge gained from project experiences. • Outcome Orientation: Takes ownership of individual and team success, modeling integrity and accountability in all interactions with colleagues and clients alike. Your Experience Includes • Minimum of 5 years of progressive experience in project/program management, demonstrating a track record of leading cross-functional teams to successfully deliver strategic initiatives and address emerging needs. • Proven ability to influence executive leadership and establish clear expectations for major cross-functional initiatives. • Successfully employed organizational change management practices to drive impactful business outcomes. • PMP certification or equivalent preferred, showcasing a commitment to professional development and alignment to industry-recognized best practices in [Agile] project management. Extra Awesome • Program Management experience from ideation / planning through execution and delivery of SaaS solutions as part of an overall software development lifecycle (SDLC). • Experience and strong familiarity with Agile (Scrum) development process and the application of Agile principles within program / project management. Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube • @LifeatOneTrust on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to [Upgrade to PRO to see contact]. Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.