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ManagerFull-timeRustAWSAI
Salary Range
$86,020 - $116,380 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking a Corporate Security Operations Manager for Tokyo to lead day-to-day corporate/physical security for our Tokyo office. This role will be responsible for delivering a safe, discreet, and professional security environment in a high-trust, high-confidentiality tech setting. Reporting to the APAC Security Manager, you will be the primary security point of contact in Tokyo, balancing strong risk management with a calm, service-oriented presence.
Key Responsibilities
- →Operationalize the Tokyo office physical security program, including access control, visitor management, incident response, and office security operations.
- →Manage security vendors and the contract guard force, focusing on post orders, performance, coverage, KPIs/SLAs, and continuous improvement.
- →Partner closely with Workplace/Facilities, HR, IT/InfoSec, Legal, and office leadership to implement sensible, employee-friendly security controls.
- →Lead local incident response and follow-through, including documentation, after-action reviews, and corrective actions.
- →Support security planning for in-office events, leadership visits, and business travel into/out of Tokyo.
- →Drive emergency preparedness, including earthquake readiness, evacuation/muster processes, and tabletop exercises/drills in coordination with Workplace.
Requirements
- ✓8-10 years of experience in corporate security, protective services, law enforcement, military, or a combination of relevant fields, with demonstrated progression in responsibility.
- ✓Proven experience leading physical security operations in a modern office environment, ideally within tech or other high-confidentiality settings.
- ✓Demonstrated capability to manage security vendors and a contract guard force, including performance management, post orders, SLAs/KPIs, and incident standards.
- ✓Strong incident management experience, including real-world response and after-action improvement.
- ✓Exceptional interpersonal skills with a track record of delicately managing cross-functional stakeholders, employee concerns, and leadership expectations.
- ✓Professional/Business English and Japanese fluency (written and spoken), including the ability to write clear incident reports and present risk decisions to regional/global partners.
- ✓Sound judgment, discretion, and ability to handle sensitive issues with confidentiality.
- ✓Comfort operating in a global environment across time zones, with a bias for collaboration and pragmatic solutions.
- ✓A strong ethical foundation and a commitment to OpenAI’s mission and values.
