Lead HR Business Partner at Opengov

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com [Upgrade to PRO to see link] JOB SUMMARY The Lead HR Business Partner (HRBP), reporting to the Sr. Director, HR Business Partner, is a strategic, hands-on global partner who works closely with senior leaders across regions to drive people strategies that support business objectives in a fast-paced, evolving environment. This role serves as a trusted advisor to global client groups, partnering extensively with U.S.-based leaders and HR counterparts to ensure alignment, consistency, and scalability of people programs worldwide. The role is based in the Pune office and requires regular in-person collaboration, with an expectation of working from the office. Blending strong business acumen with deep HR expertise, the Lead HRBP influences organizational design, workforce planning, talent strategy, and leadership effectiveness across geographies. This is not a purely strategic or high-level advisory role. The Lead HRBP is expected to roll up their sleeves, get into the details, and personally drive execution—supporting managers with offboarding, performance processes, employee relations, and change initiatives while ensuring timelines, deliverables, and business commitments are met. Success in this role requires comfort operating across time zones, cultures, and matrixed teams, as well as the ability to manage competing priorities, push for follow-through, and hold leaders accountable in a dynamic environment. Bottomline: This role requires a strong executor mindset—someone who is comfortable moving between strategy and day-to-day delivery, and who takes ownership for ensuring work gets done, not just advised. KEY RESPONSIBILITIES Strategic & Global HR Partnership - Serve as a primary HR advisor to senior leaders across global client groups, including close partnership with U.S.-based leaders and HR counterparts. - Influence workforce planning, organizational design, and talent strategies that support both regional and global business priorities. - Navigate complex, ambiguous business challenges by evaluating multiple variables and proposing pragmatic, scalable people solutions. - Act as a change agent, leading and supporting global change initiatives through clear communication, stakeholder alignment, and strong execution. - Partner closely with global HR Centers of Excellence (COEs) to design, adapt, and implement programs that are globally aligned while locally relevant. - Operate as a hands-on HR partner, directly supporting the execution of people programs, including performance cycles, offboarding, employee relations actions, workforce changes, and leadership transitions. - Own execution and follow-through, driving timelines, deliverables, and leader accountability for people initiatives. - Ensure consistent, timely execution of HR processes by partnering closely with managers and intervening when progress, quality, or deadlines are at risk. - Get into the details when needed, including documentation, coordination with HR Operations and Legal, and follow-through on sensitive or time-bound actions. - Balance strategic advisory responsibilities with day-to-day execution in a high-volume, fast-paced environment. Talent Management & Leadership Development - Lead end-to-end performance management processes, ensuring consistency, accountability, and alignment across regions. - Coach and advise people leaders on performance, feedback, development, and leadership effectiveness in diverse cultural contexts. - Partner with Learning & Development to identify skill gaps and deliver targeted leadership and capability-building initiatives. - Drive succession planning and performance calibrations to ensure readiness for key roles globally. Employee Relations & Engagement - Serve as a trusted advisor on complex employee relations matters, balancing legal, cultural, and business considerations across geographies. - Support leaders in navigating sensitive issues with sound judgment, empathy, and a solutions-oriented mindset. - Lead or support global engagement and retention initiatives informed by data, feedback, and business needs. - Foster a high-performance, inclusive culture that supports engagement, accountability, and growth. Data-Driven Decision Making & Influence - Analyze HR and people metrics to identify trends, risks, and opportunities at both regional and global levels. - Translate data into actionable insights and recommendations for senior leaders. - Influence decision-making through clear, tailored communication with executives, managers, and cross-functional partners. - Build credibility and trust through proactive communication, strong follow-through, and consistency across regions. REQUIREMENTS - Bachelor’s degree in Human Resources, Business Administration, or a related field. - 7+ years of progressive HR experience, including at least 3 years in a senior HR Business Partner role. - Experience supporting U.S.-based client groups or working closely with U.S. HR and business leaders. - Proven experience partnering with senior leaders in complex, fast-paced, or high-growth environments. - Demonstrated ability to operate effectively in a global, matrixed organization with stakeholders across regions and time zones. - Strong expertise in performance management, employee relations, organizational design, and change management. - Excellent influencing, relationship-building, and communication skills. - Working out of the Pune office 5 days a week. - Willingness to travel up to 25% to support global teams and leadership collaboration. PREFERRED QUALIFICATIONS - Experience in technology, SaaS, or high-growth environments. - Familiarity with global HR practices, regional labor considerations, and cross-cultural leadership dynamics. - HR certification (e.g., SHRM-SCP, SPHR, or equivalent). - Demonstrated success leading complex, cross-functional, global people initiatives. WHY OPENGOV? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.