Loading...
ManagerFull-timeRustGoAI
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Project Manager to join our Professional Services team at OpenGov. This role involves managing Software-as-a-Service (SaaS) implementation projects for public-sector clients, ensuring timely delivery, quality, and budget adherence.
Key Responsibilities
- →Manage scopes, timelines, budgets, and deliverables for multiple customers to ensure successful deployment of OpenGov’s SaaS products.
- →Organize and deliver a portfolio of multiple projects spanning six to nine months.
- →Serve as the primary point of contact for clients on day-to-day project matters.
- →Report on key delivery metrics such as project completion status, budget health, and risks to customer adoption.
- →Coordinate with cross-functional teams to align implementation efforts.
- →Assist in resolving project issues and escalating risks when necessary.
- →Participate in the sales process and statement of work creation.
- →Travel to customer sites to conduct training and solidify relationships.
- →Enhance our methodology of project delivery for our growing set of solutions.
Requirements
- ✓Bachelor’s degree in business, computer science, or related field, or equivalent experience.
- ✓Minimum of 2 years of project management or related experience in a SaaS environment.
- ✓Strong organizational and communication skills.
- ✓Ability to manage multiple tasks, prioritize, and work under tight deadlines.
- ✓Familiarity with software implementation processes and lifecycle management.
- ✓Problem-solving skills with attention to detail.
- ✓Technical aptitude and proficiency with Professional Services and CRM tools.
- ✓Strong aptitude for technology tools and solutions.
- ✓Strong initiative, innovative thinking skills, and ability to analyze details and translate into the ‘big picture’ view.
- ✓Ability to adapt to a rapidly changing product and respond strategically to customer needs.
