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Mid LevelFull-timeScrumGit
Salary Range
$25,500 - $34,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Content Product Owner is responsible for end-to-end management of digital content, ensuring proper planning, prioritization, implementation, and stability across various channels including web, app, and global CMS. This role acts as a bridge between business, content, technology, and operations, ensuring quality, consistency, and alignment with strategic objectives.
Key Responsibilities
- →Lead content loading and management in the global CMS, ensuring consistency, quality, and compliance with guidelines.
- →Ensure homologation of Salesforce (SF) and other related content systems.
- →Ensure correct implementation of content in both productive and non-productive environments.
- →Define and coordinate planning, refinements, releases, and content publication windows.
- →Prioritize the content backlog based on business objectives, user impact, and technical dependencies.
- →Ensure content stability in production by managing incidents and continuous improvements.
- →Create and track development cards, ensuring clear and complete requirements.
- →Coordinate content QA processes before each release and weekly with any changes in digital channels.
- →Validate that published content meets functional, visual, and editorial criteria.
- →Create, manage, and prioritize tickets in Jira, ensuring traceability and visibility of progress.
- →Coordinate with UX, Development, Marketing, Legal, Revenue, and Operations teams.
- →Track dependencies, risks, and key dates, ensuring commitment compliance.
Requirements
- ✓Previous experience as a Product Owner, Content Manager, or similar role in digital environments.
- ✓Experience working with global CMS, frequent releases, and multiple stakeholders, preferably with Drupal CMS.
- ✓Solid experience in digital project management.
- ✓Advanced handling of Jira (creation of stories, epics, refinements, tracking).
- ✓Knowledge of agile methodologies (Scrum/Kanban).
- ✓Familiarity with QA flows, releases, and productive environments.
- ✓Functional knowledge of Salesforce (SF) or similar homologation systems.
- ✓High organizational and prioritization skills.
- ✓Clear communication with both technical and non-technical profiles.
- ✓Attention to detail with a focus on quality and stability.
- ✓Strategic thinking with an execution focus.
- ✓Ability to work in dynamic environments with multiple open fronts.
- ✓Indicators of Success (Suggested KPIs)
- ✓Compliance with planning and releases on time.
- ✓Reduction of content errors in production.
- ✓Post-release stability.
- ✓Quality and clarity of tickets in Jira.
- ✓Internal stakeholder satisfaction.
