Loading...
ManagerFull-timeRustAWSGitGoAIML
Salary Range
$108,800 - $147,200 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Marketing Manager to join PagerDuty, a leader in Digital Operations Management. This role will lead customer marketing and communications programs, developing meaningful technology stories that support business goals. You will work with customer champions to discover new ways to gain value from our products and solutions.
Key Responsibilities
- →Lead and work directly with internal and external teams on customer reference activities, including case studies, video testimonials, presentations, integrated campaigns, and events
- →Be a trusted customer storytelling partner, interacting clearly with corporate and product marketers, PR/AR, sales, and customer success
- →Demonstrate exceptional organizational skills to manage multiple concurrent customer marketing activities, content, and campaigns
- →Manage existing and enhance new relationships with customers
- →Create and deliver compelling messaging for various communication channels and target audiences
- →Influence and manage programs that drive internal Sales adoption of our reference tool (ReferenceEdge)
- →Leverage Salesforce and ReferenceEdge to manage customer nominations, track program progress, and report on key milestones
Requirements
- ✓A bachelor’s degree in Communications, Marketing, or related field
- ✓Minimum of 5+ years experience in B2B Customer Marketing/Advocacy
- ✓Minimum of 2+ years experience creating customer stories
- ✓Excellent writing, communication, and presentation skills
- ✓Experience working with teams cross-functionally
- ✓Demonstrated ability to create close alignment with sales
Free to sign up. Takes 30 seconds.
