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ManagerFull-timeRustAWSAgileGitGoAIAPI
Salary Range
$163,200 - $220,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an Engineering Manager to join PagerDuty's Customer Service Operations group. This role involves leading a team of software engineers who empower customer service teams through seamless integrations with strategic ticketing and ITSM platforms.
Key Responsibilities
- →Build and manage a team of talented engineers, providing mentorship and coaching
- →Partner with Product Management and senior engineers to create a vision and roadmap for strategic integrations
- →Deliver seamless, reliable integrations with ITSM platforms like ServiceNow and Jira
- →Balance engineering excellence with product delivery by making pragmatic trade-off decisions
- →Collaborate with other engineering leaders on cross-team initiatives
- →Attract, recruit, and retain diverse talent
- →Measure impact by defining success metrics for integration reliability
- →Support and advocate for PagerDuty's culture and values
Requirements
- ✓8+ years of overall experience in Engineering
- ✓2+ years of Engineering Management experience
- ✓Experience building and operating distributed systems
- ✓Experience managing teams and fostering collaborative engineering cultures
Benefits
- ★Competitive salary and equity
- ★Comprehensive benefits package
- ★Flexible work arrangements
- ★Company equity
- ★ESPP
- ★Retirement or pension plan
- ★Generous paid vacation time
- ★Paid holidays and sick leave
- ★Dutonian Wellness Days
- ★Paid parental leave
- ★Paid volunteer time off
- ★Company-wide hack weeks
- ★Mental wellness programs
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