Senior Salesforce Developer,Service Cloud at Par%20technology

About the Role

PAR Technology Corporation is seeking a Senior Salesforce Service Cloud Developer to join their international team. This role involves designing, building, and enhancing scalable Service Cloud solutions to support customer service operations in a fast-paced, high-growth environment.

Key Responsibilities

• →Work with Product Owners and business stakeholders to understand requirements and translate them into effective Service Cloud solutions
• →Design, develop, and enhance Salesforce Service Cloud functionality using Apex, Lightning Web Components (LWC), Flows, and declarative configuration
• →Build and customize Service Cloud features including case management, knowledge management, Service Console, and customer portals
• →Develop and support integrations with internal and external systems using REST/SOAP APIs, middleware, and event-based patterns
• →Write clean, efficient, and testable Apex and Lightning code following Salesforce and PAR best practices
• →Develop and maintain unit tests to ensure high code coverage and solution quality
• →Collaborate with Salesforce Admins and QA to deliver high-quality solutions as part of a Scrum team
• →Review technical designs and code, providing guidance to ensure scalability, performance, and maintainability
• →Ensure configurations and customizations adhere to security, compliance, and data governance standards
• →Analyze existing Service Cloud implementations and recommend improvements for performance, usability, and technical debt reduction
• →Support data synchronization and integrity across upstream and downstream systems
• →Participate in release planning, deployment, and post-release support
• →Evaluate new Salesforce Service Cloud features and platform enhancements for business value
• →Promote reuse, automation, and low-code/no-code best practices where appropriate