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SeniorFull-timeRust
Salary Range
$93,925 - $127,075 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Launch Account Manager will focus on newly acquired customers and oversee project completion to ensure attainment of expected revenue. This role requires a proactive, sales-driven mindset to build relationships with clients and ensure success metrics are attained post project implementation.
Key Responsibilities
- →Participate in new client project meetings to become knowledgeable with customers' implementation configuration, use cases and pain points.
- →Proactively identify potential upsell opportunities based on customer usage patterns and success metrics.
- →Leverage a consultative sales approach and partner with internal teams to deliver compelling proof points from existing clients.
- →Act as a trusted advisor, providing insights and recommendations to enhance the client’s payment operations.
- →Conduct training sessions prior to and after client launch.
- →Monitor client satisfaction and performance post implementation and ensure the delivery of exceptional service.
- →Maintain an in-depth understanding of PayNearMe’s platform, features, and integration capabilities.
- →Stay informed about market trends and competitor offerings to position PayNearMe as the preferred solution.
Requirements
- ✓Proven experience in account management or client success roles.
- ✓Strong consultative sales approach and relationship-building skills.
- ✓Ability to identify and pursue upsell opportunities.
- ✓Excellent communication and presentation skills.
- ✓Understanding of payment operations and client success metrics.
- ✓Willingness to travel 25% of the time.
