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Customer Service Specialist (fluent Romanian & English speaker) at Payugpo
PayugpoWarsaw, Poland·4d ago
Mid LevelFull-time
Salary Range
$17,850 - $24,150 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Service Representative to join our team at PayU, a leading payment and Fintech company. This role focuses on supporting B2B customers and ensuring positive interactions.
Key Responsibilities
- →Supporting PayU B2B customers via phone, email, live chat
- →Managing customer databases in the operating system
- →Verification and identification of contacting customers and substantive recognition of the reported problem
- →Recording and forwarding requests to other operational departments
- →Communicate with other company teams to effectively and comprehensively resolve issues raised by customers
Requirements
- ✓Minimum secondary education
- ✓English and Romanian language - minimum B2 level, both in speech and writing
- ✓Ability to formulate thoughts clearly in written form
- ✓Good working knowledge of the Office package (Word, Excel, Power Point)
- ✓Minimum six months of experience in Customer Support
Benefits
- ★Work in an international organization operating in a rapidly changing industry
- ★Full-time employment under a contract of employment
- ★Series of training
- ★Friendly work atmosphere in a young cooperation-driven team
- ★Quarterly bonus
