Consumer Insights Consultant (3 month contract) at Pebl

Purpose in Every Position Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere. Where Your Work Moves the Needle. At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work. What Makes You a Great Fit We are seeking a Consumer Insights Consultant to help improve the performance and impact of our consumer survey program. This role will focus on increasing engagement with our consumer surveys and generating more actionable insights from the data collected. This consultant will both advise on improvements and actively implement them—including optimizing survey design, improving distribution and engagement strategies, and analyzing results to surface meaningful consumer insights. The role will also support initiatives to increase review volume on G2 while maintaining strong ratings. This will be a 3 month contract, 10-20 hours per week. How You'll Make An Impact Improve Survey Engagement - Evaluate our current consumer survey strategy and identify opportunities to increase response and completion rates - Improve survey design, question flow, and incentives to drive higher engagement - Optimize survey timing, distribution channels, and messaging to increase participation - Implement improvements and monitor performance Enhance Insight Generation - Analyze survey results to identify key consumer trends, behaviors, and opportunities - Translate survey findings into clear, actionable insights for internal stakeholders - Develop frameworks and processes to consistently extract deeper insights from surveys Survey Program Optimization - Audit existing surveys and recommend improvements to structure, methodology, and measurement - Implement improvements to survey templates and survey processes - Establish scalable best practices for ongoing consumer research G2 Review Growth - Support initiatives to increase G2 review volume - Develop and execute strategies to encourage reviews while maintaining current ratings - Monitor review trends and provide insights on consumer sentiment Stakeholder Collaboration - Work closely with internal teams to understand key business questions - Share insights and recommendations through clear reports or presentations - Support teams in applying consumer insights to decision-making Deliverables - Audit of existing survey program with prioritized recommendations - Implementation of improvements to survey design, distribution, and engagement - Updated survey templates and best practices - Regular analysis and insight summaries from survey data - Execution plan and implementation to increase G2 review volume - Recommendations and processes for ongoing consumer insight generation Success Metrics Success in this role will be measured by: - Increased consumer survey response and completion rates - Greater volume and quality of insights derived from survey data - Increased G2 review volume while maintaining strong ratings Adoption of improved survey design and insight practices across the organization Let's Connect If You - 5+ years of experience in consumer insights, market research, or survey analytics - Strong expertise in survey design and engagement optimization - Experience analyzing survey data and translating findings into actionable insights - Familiarity with survey platforms and consumer research tools - Strong communication and stakeholder collaboration skills - Experience working in consulting or project-based roles preferred Our Commitment to You At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include: - Flexible Time Off – Take the time you need to recharge. - Parental Leave – Support for growing families. - Health and Dental Insurance – Where applicable, to cover you and your loved ones. - Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success. Please visit our career page for more information [Upgrade to PRO to see link] Pebl is an Equal Opportunity Employer. We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.