[Contract] Sr. Recruiter at Pendo

About Pendo Pendo is on a mission to elevate the world's experience with software. We help product teams deliver software that users love, and we're growing fast to meet the demands of that mission. Our recruiting team plays a central role in that growth, finding and bringing in the people who make Pendo, Pendo. Team description We're the Revenue & Marketing Recruiting team, a collaborative, globally distributed team covering the US, EMEA, and APAC. We own the full GTM talent pipeline: BDRs, sellers, revenue operations, marketing, and everything in between. We're builders at heart. We don't wait for the perfect process; we create it, iterate on it, and make it better as we go. We move fast, hold each other up, and genuinely enjoy the hunt for that purple squirrel. If you love the challenge of complex, high-stakes searches across diverse markets and want to do it alongside a team that's as invested in your success, we are your team. The role As a recruiter at Pendo, you will own full-cycle recruiting across a defined set of roles and teams. You'll partner closely with hiring managers and business leaders to source, assess, and close top talent, operating with a high degree of autonomy and shaping how we hire at scale. You are a leading performer who manages independently, anticipates roadblocks, and drives quality hiring outcomes across complex, multi-stakeholder searches. Like every role at Pendo right now, this one calls for a builder mindset; someone who acts with urgency, takes ownership without being asked, and lifts the people around them. You will also have a working comfort with AI: not expertise, but genuine curiosity and active experimentation with tools that make you faster and sharper. Role responsibilities Needs assessment & partnership • Collaborate with Pendo stakeholders to understand requirements for assigned positions and define the key qualifications, skills, and success criteria for each role • Serve as a trusted advisor to hiring managers and interview teams, guiding decisions, shaping criteria, and maintaining relationships that are nearly autonomous Sourcing & pipeline • Utilize job boards, social media, industry networks, and targeted outreach to source high-quality candidates • Drive your own forecast and make data-informed decisions about pipeline health and hiring pace Screening & assessment • Conduct initial screens to assess candidate fit across skills, values, and role-specific criteria • Present a shortlist of qualified candidates with detailed profiles; collect and consolidate feedback from hiring teams Interview process & offer • Coordinate and schedule interviews; support the development of interview questions and evaluation rubrics • Lead offer negotiation with selected candidates and collaborate with HR/People Ops to ensure a smooth onboarding transition Minimum qualifications • Full-cycle recruiting experience in a high-growth SaaS environment • You have experience recruiting SaaS sellers • Demonstrated ability to manage complex, multi-stakeholder searches across multiple requisitions simultaneously • Strong sourcing skills, you don't wait for inbound; you build a pipeline proactively • Clear, confident communicator who builds trust quickly with hiring managers, candidates, and cross-functional partners • Comfort working with data to assess funnel health, report on progress, and make informed decisions • Builder mindset: you act with urgency, take ownership of your work end-to-end, and look for ways to make your team better • Working AI fluency: you actively use AI tools in your day-to-day and bring genuine curiosity about how they can make you more effective • Will not require sponsorship for employment visa status (e.g., H-1B visa status) now or in the future Preferred qualifications • Experience partnering with VP-level+ stakeholders with a high degree of autonomy • Familiarity with recruiting for the roles you'll be assigned (e.g., software engineers, AEs, CSMs) • Prior experience in a high-volume, fast-paced recruiting environment • Experience with Greenhouse or a comparable ATS • Comfortable using AI tools throughout a recruiting workflow, whether that's intake and market research, sourcing, candidate outreach, or offer prep; curiosity and experimentation matter more than expertise Who you are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You’re most energized when there isn’t a clear path yet, and you get to define it. You don’t wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great recruiters don’t just follow instructions; they operate as strategic advisors, influencing hiring decisions, guiding stakeholders, and elevating how we attract talent. You're AI-curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything; how you source, how you prep for intakes, how you draft outreach, how you think. We want someone who sees AI as a multiplier, not a shortcut. Pendo Description Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital, and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun. EEOC We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome people from all backgrounds, experiences, abilities, and perspectives. Accessibility Pendo is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to: [Upgrade to PRO to see contact]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Compensation Posting is for REMOTE roles Compensation is structured as a 1099 hourly rate, to be discussed during the interview stage. Individual pay rate decisions, including offers made within and above the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity with peers at the company. #LI-Remote