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LeadFull-time
Salary Range
$76,500 - $103,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an exceptional Workplace Operations Lead to own and elevate the experience of our global offices. This high-impact role combines strategic vision with operational excellence, focusing on creating human, energizing, and welcoming work environments.
Key Responsibilities
- →Support the development and execution of the workplace strategy and vision
- →Define and drive long-term goals for workplace experience
- →Partner with Event Managers to curate in-office experiences that encourage gathering and collaboration
- →Promote a culture of inclusion, collaboration, and productivity across all office environments
- →Develop, maintain, and oversee detailed budget proposals for workplace initiatives
- →Manage budget ownership and ensure accurate allocation of spending
- →Build and nurture strong relationships with internal partners and stakeholders
- →Partner on quality, service, and maintenance standards across all office facilities
- →Implement standardized workplace programs, policies, and practices
- →Manage key workplace services including food and snack provisioning, site safety, and cleaning services
- →Ensure proactive planning and preventive maintenance across all physical spaces
- →Partner with internal teams to support workplace health and safety programs
- →Oversee emergency preparedness protocols
Requirements
- ✓Must be located within commutable distance to our San Francisco office
- ✓Bachelor's degree in Business Administration, Facilities Management, Operations Management, or a related field preferred
- ✓8+ years of experience in workplace operations, facilities management, and hospitality
- ✓Strong understanding of office space management, food services, maintenance, and employee experience best practices
- ✓Experience working in high-growth, fast-paced environments
- ✓Exceptional project management skills with a proven track record of delivering initiatives on time and within budget
- ✓Knowledge of workplace safety, compliance protocols, and emergency preparedness
- ✓Experience managing and scaling workplace operations across multiple locations preferred
- ✓Demonstrated ability to lead innovative, cost-effective workplace enhancements
- ✓Strong vendor management expertise and stakeholder communication skills
- ✓Ability to proactively align workplace services with evolving company needs and priorities
- ✓Proven ability to influence key stakeholders and drive strategic, company-wide initiatives effectively
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