People Partner at Platacard

People Partner team: We’re looking for a People Partner to work closely with business leaders and teams, helping build a high-performing, healthy, and scalable organization. This role sits at the intersection of people strategy and business needs — supporting managers, improving employee experience, and driving key HR initiatives. You’ll act as a trusted advisor to leaders and a go-to person for employees, ensuring that our people practices are practical, fair, and aligned with company goals. Challenges that await you: Employee Relations & Support • Act as a first point of contact for employee questions and concerns • Manage employee relations cases with a balanced, fair, and business-oriented approach • Facilitate conflict resolution and promote a positive work environment Performance & Development • Support performance management processes (goal setting, reviews, feedback cycles) • Help managers with giving feedback, managing underperformance, and developing talent • Identify development needs and partner with L&D on solutions Culture & Engagement • Drive employee engagement initiatives and analyze feedback (surveys, pulse checks) • Support and reinforce company culture and values in day-to-day operations • Partner with teams to improve employee experience HR Processes & Operations • Ensure smooth execution of core HR processes (onboarding, offboarding, promotions, etc.) • Maintain and improve HR policies and practices • Ensure compliance with local labor laws and internal standards Change Management • Support organizational changes (reorgs, scaling, new processes) • Help leaders communicate changes effectively and manage team impact What makes you a great fit: • 2–3+ years of experience in HR, People Partner • Understanding of HR fundamentals (employee relations, performance management, labor law basics) • Experience working closely with international teams • Excellent communication and stakeholder management skills • Ability to balance empathy with business needs • Data-driven mindset and ability to use insights for decision-making • Fluent in English and Spanish