Lead Onboarding & Process Analyst Lead at Playson

We’re looking for a proactive and detail-oriented Lead Onboarding & Process Analyst to join our Legal Team and drive operational excellence across key compliance and onboarding processes. If you thrive on bringing structure to complex workflows, coordinating cross-functional activities, and ensuring everything runs smoothly and efficiently, this role is for you. You’ll take ownership of due diligence, onboarding, licensing support, and audit-related processes, ensuring documentation, tracking, and compliance activities are managed with precision and consistency. Working closely with Legal and internal stakeholders, you’ll help optimise workflows, improve transparency, and keep critical operations running seamlessly in a fast-paced international environment. Key Responsibilities: - Independently manage partner onboarding processes end-to-end - Execute due diligence activities, including document collection, verification, and tracking - Ensure all documentation is complete, accurate, and maintained in a centralised and structured manner - Support preparation of licensing applications and coordination of license renewals, including document collection and tracking - Maintain licensing-related documentation and ensure timely updates and submissions - Assist with audit preparation by gathering, organising, and tracking required documentation and evidence - Maintain and improve internal trackers, workflows, and documentation standards - Ensure consistent application of internal processes across all partners and jurisdictions - Identify gaps or inefficiencies in current processes and propose practical improvements - Coordinate with Legal, Compliance, and business teams to ensure smooth and timely execution Requirements: - 3–5 years of experience in a regulated gaming environment is a MUST - Background in compliance, regulatory support, licensing, or operational roles within regulated industries - Experience with onboarding, due diligence, KYC/KYB, licensing support, audit support, or similar structured processes - Strong understanding of documentation requirements in regulated businesses - Experience maintaining trackers, repositories, logs, or structured databases - Ability to independently manage processes from start to finish with limited supervision - Strong organisational and process management skills - High attention to detail and ability to identify missing information, inconsistencies, and documentation gaps - Strong follow-up skills and ability to coordinate with stakeholders to obtain missing information - Ability to work with confidential and sensitive business information - Experience working with multiple jurisdictions or international stakeholders - Comfortable working with deadlines, audits, and regulator-driven timelines Nice to Have: - Experience supporting license applications and renewals - Familiarity with audits or internal controls environments What We Offer: - Quarterly bonuses. - Hybrid work & flexible schedule. - Medical insurance (for you +1) & financial support for special events. - Professional development reimbursement & online English classes. - Employee referral bonus program. THE RECRUITMENT PROCESS LOOKS LIKE THIS: 1. HR Interview 2. Test Task 3. Technical Interview 4. Final Interview (Head of Legal & People Business Partner) If the job description rings a bell - take action and Apply! Looking forward to welcoming you to the iGaming world!