Senior AI-Enabled DevOps Engineer at PointClickCare

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.  At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:  We are looking for a DevOps Engineer that is both eager to work with innovative technologies and experienced enough to help drive them towards mature and stable operation. As a DevOps Engineer with PointClickCare, you will be given tremendous opportunity to innovate and contribute your ideas. We believe strongly in self-organization, mentoring, and sharing of knowledge and expertise. If you are interested in Kubernetes and container-based deployments, if you are comfortable working alongside developers and system administrators alike, if you want to join a team working to eliminate avoidable risk in the healthcare system and improve the health outcomes of people using it, we want to talk to you.    Who you’ll work with: You will be part of our growing team of top engineers with the ability to directly impact the success of the organization. You'll be a part of the DevOps team reporting to the DevOps Team Lead and working alongside our other DevOps Engineers. You'll work day to day with the Software Engineering team as well as our IT team.    What you'll be doing day to day: ·         Managing and maintaining Kubernetes clusters in support of development teams deploying and promoting microservices across environments ·         Maintaining a stable, efficient build pipeline that minimizes the time required to bring code enhancements and new functionality to our customers ·         Configuring, deploying, and monitoring supporting backend technologies (e.g. Kafka, Cassandra, et. al.) as introduced and required by new services ·         Working to improve operations and process to enable developers to fully own and successfully operate the services they are introducing ·         Automating all the things: to ensure stability, efficiency, and consistent reproducibility across our operating environments · On call support    Skills and experience we’re looking for: ·         Bachelor's degree in CS/EE or another hard science and equivalent experience ·         3+ years of professional experience, some former development and/or system administration experience is highly preferred ·         Experience with build/deploy pipeline management and Puppet (or similar: ansible, salt stack) ·         Experience with Kubernetes and Docker-strongly preferred ·         General familiarity with working in a Linux server environment ·         Scripting proficiency: bash, python, et. al. ·         Evident appreciation for the value of automation when managing complex software systems ·         Familiarity with Puppet, Ansible, or comparable CM tools ·         Azure cloud experience ·         General experience familiarizing oneself with the deployment and operation of new software systems: e.g. application servers, reverse proxies, databases, and the like ·         Knowledge of best security practices and the discipline to consistently maintain them in all facets of one's work    What success would look like in this role: ·         Integrating well with the team ·         Assuming responsibility for managing deployments ·         Aiding in the buildup and configuration of infrastructure ·         Creative problem solving while working within security guidelines ·         The ambition to learn and implement new technologies PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [Upgrade to PRO to see contact] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [Upgrade to PRO to see contact]  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.