Customer Support Job

#hiring Job Title: Customer Support & Sales Specialist Location: Remote Experience Required: 2–3 Years Market: US Customers

About the Role: We are seeking a Customer Support & Sales Specialist with exceptional English communication skills and strong phone etiquette. The ideal candidate has experience assisting US-based customers in a remote or BPO environment. Candidates with auto repair or automotive service experience will have a significant advantage.

Key Responsibilities: • Handle inbound and outbound customer calls with professionalism • Provide accurate information, resolve concerns, and deliver a positive customer experience • Convince customers using excellent sales skills and convert inquiries into successful sales • Identify upsell opportunities and meet performance targets • Maintain CRM records, follow-ups, and customer updates • Coordinate with internal teams for smooth operations

Requirements: • 2–3 years of customer support experience • Prior experience with US customers (remote/BPO) • Excellent English speaking skills and strong phone etiquette • Strong sales ability with proven persuasion and conversion skills • Auto repair or automotive service knowledge is a major plus • Ability to work independently and manage fast-paced environments

What We Offer: • Competitive salary • Remote working setup • Growth and development opportunities • Supportive and collaborative team

How to Apply: Send your VIDEO INTRODUCTION & resume to info@prodigycx.com