Customer Support at Prodigycx

#hiring About the Position: We are looking for a skilled Customer Support & Sales Specialist with excellent English communication skills and outstanding phone etiquette. The ideal candidate will have hands-on experience supporting US-based customers in a remote or BPO environment. Prior exposure to auto repair or automotive services will be considered a strong advantage.

Key Responsibilities • Manage inbound and outbound customer calls in a professional and courteous manner • Deliver accurate information, resolve customer issues, and ensure a positive service experience • Utilize strong sales and persuasion skills to convert inquiries into successful sales • Identify upselling opportunities and consistently meet performance targets • Maintain detailed CRM records, follow-ups, and customer updates • Collaborate with internal teams to ensure smooth and efficient operations

Requirements • 2–3 years of experience in customer support or sales • Proven experience handling US-based customers in a remote or BPO setting • Exceptional English communication skills with excellent phone presence • Strong sales mindset with demonstrated conversion and closing abilities • Knowledge of auto repair or automotive services is a major plus • Ability to work independently in a fast-paced, remote environment

What We Offer • Competitive compensation package • Fully remote work setup • Opportunities for professional growth and career advancement • A supportive and collaborative work culture

How to Apply Please send your VIDEO INTRODUCTION along with your CV to info@prodigycx.com