Business Analyst - UKG at Project44

Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. About the Role We are seeking a highly skilled and detail-oriented Business Analyst / Systems Administrator to join our team. In this hybrid role, you will be responsible for analyzing business processes, managing and optimizing key enterprise platforms, and driving data-informed decision-making across the organization. The ideal candidate will act as the system technical owner and will bring deep technical expertise in UKG, Snowflake, and Power BI, combined with a passion for leveraging agentic AI to automate and improve operational workflows. The candidate will be responsible for ongoing system optimization, roadmap planning and cross-system integration. Key Responsibilities Business Analysis & Process Improvement • Partner with stakeholders across HR, Finance, Sales, Operations, and IT to gather requirements, document workflows and end-to-end data flows across systems, and identify opportunities for improvement. • Analyze business data to surface trends, inefficiencies, and actionable insights. • Lead process redesign initiatives and translate business needs into technical solutions. • Design, build, and deploy agentic AI solutions to automate repetitive processes and enhance organizational efficiency. UKG Administration & Support • Serve as a subject matter expert and primary administrator for UKG (Pro/Dimensions/Ready), including system configuration, user management, and troubleshooting. • Collaborate with HR and Payroll teams to ensure accurate workforce management, scheduling, and compliance reporting. • Manage UKG integrations with downstream systems and maintain data integrity across platforms. Data Management & Analytics (Snowflake & Power BI) • Develop, maintain, and optimize data pipelines and data models within Snowflake. • Build and publish interactive Power BI dashboards and reports for business stakeholders. • Ensure data governance, quality, and security standards are upheld across all reporting environments. • Collaborate with data engineering teams to expand the organization's analytics capabilities. AI & Automation • Identify high-impact use cases for agentic AI tools and autonomous workflow agents. • Build, test, and iterate on AI-driven solutions using modern frameworks and platforms (e.g., LangChain, Microsoft Copilot Studio, Anthropic Claude, or similar). • Document and train teams on new AI-powered processes and tools. • Stay current on emerging AI technologies and recommend adoption strategies to leadership. • Partner with integrations/automation teams to design and validate system integrations. Required Qualifications • Education: Bachelor’s degree in business administration, Information Systems, Computer Science, Data Analytics, or a related field. • Experience: Minimum 8 years of experience in a business analyst, systems analyst, or related role. • UKG: Demonstrated hands-on experience administering and configuring UKG workforce management solutions. Lead UKG system enhancements, releases and configuration changes aligned to HR and Payroll priorities. Maintain deep understanding of UKG data structures (employee, time, payroll) and downstream impacts • Snowflake: Proficiency in writing SQL and building/managing data models in Snowflake. • Power BI: Strong experience developing reports, dashboards, and data visualizations in Power BI (DAX knowledge a plus). • Agentic AI: Working knowledge of building and deploying AI agents or automation workflows to solve real business problems. Experience in building Workato recipes for smooth operations of HR and Finance processes. • Strong analytical and problem-solving skills with a data-driven mindset. • Excellent communication skills — able to translate technical concepts for non-technical audiences. • Ability to manage multiple priorities and projects in a fast-paced environment. • Comfortable in troubleshooting cross-system data issues and ensuring consistency across platforms Preferred Qualifications • Experience with HR/HCM systems integration and API connectivity. • Familiarity with Azure, AWS, or GCP data ecosystems. • Knowledge of Python or R for data analysis and automation scripting. • Experience with tools such as LangChain, AutoGen, Microsoft Copilot Studio, Anthropic Claude, or similar agentic AI frameworks. • UKG Pro certification. • Power BI certification (PL-300 or equivalent). • In-office Commitment: Employees are expected to contribute to our collaborative culture by working in the office Four days weekly. Diversity & Inclusion We’re designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it’s up to us to create a company where anyone can bring their authentic self to work everyday. We’re constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It’s on every one of us. Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We’re building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you. We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application! For any needed accommodations during the hiring process, please email [Upgrade to PRO to see contact]. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.