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LeadFull-timeRustAWSGo
Salary Range
$108,375 - $146,625 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Promise’s Go-To-Market (GTM) team is expanding, and we’re hiring a GTM Ops Lead to build and scale the operational backbone for sales, marketing, customer success, and revenue growth. This role requires a mix of strategic thinking, hands-on execution, and collaboration with GTM, Finance, Product, and Customer Success leaders.
Key Responsibilities
- →Stand up the core GTM Ops infrastructure: CRM hygiene, pipeline management, forecasting methodology, and quota coverage
- →Establish pipeline review cadences and deal qualification frameworks that give leadership real-time visibility and honest forecasting
- →Define and maintain ICP segmentation and ensure alignment across GTM functions
- →Partner with leadership on headcount planning, territory design, and resource allocation as we scale into new segments and geographies
- →Partner with Finance and GTM leaders on pricing models, ROI frameworks, and packaging decisions
- →Reduce deal friction and cycle time by creating repeatable playbooks for common deal structures
- →Implement marketing automation, lead capture, and lead scoring systems
- →Help define CS and Account Management motions for government and utility accounts
- →Build and maintain dashboards for pipeline, bookings, ARR, retention, and funnel health
Requirements
- ✓8+ years in revenue operations, GTM operations, or a related function
- ✓Hands-on experience standing up core systems: CRM, pipeline management, forecasting, Deal Desk, and compensation design
- ✓Deep familiarity with enterprise or government sales motions
- ✓Strong command of CRM and GTM tooling — HubSpot, Salesforce, or equivalent
- ✓Analytical rigor: defining metrics, building dashboards, and translating data into clear narratives
- ✓Experience running Deal Desk and RFP processes, ideally in regulated industries or with government buyers
- ✓A collaborator's instinct — influencing without authority and earning trust with competing priorities
- ✓Comfort operating in ambiguity: structuring problems before all information is available
- ✓Motivated by the mission of improving how people access benefits and essential services
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