Program Manager (ITAR) at Protolabs

Be yourself at Protolabs  Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.    Why Protolabs?  We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home.  Join us as a Program Manager! The Program Manager (ITAR) will lead and manage ITAR order fulfilment through a global supplier network, ensuring supplier compliance, contract review and operational alignment across our business. They will drive OMS and systems integration, process improvements and supplier onboarding to scale ITAR-capable operations. What you'll do: • Lead integration of ITAR procedures between Protolabs Network and Factories; align standards and embed compliance across the business. • Build and standardise scalable ITAR processes, including supplier onboarding/management; drive continuous improvement aligned to OMS and internal tools. • Enhance the OMS for ITAR workflows (tracking, reporting, processing) in partnership with IT and operations. • Coordinate cross‑functional teams (Legal, Sales, Ops, Compliance, IT) and external partners to meet programme goals. • Forecast demand and capacity from order and supplier trends; develop scaling plans with Sales and Supply Chain. • Own supplier compliance programmes, registrations and performance metrics; maintain records and resolve issues. • Define, track and report KPIs for compliance, supplier performance and order fulfilment; turn insights into action. • Support review of major contracts and customer requests to ensure ITAR compliance and alignment with company capabilities. What it takes: • Education and Experience: • A Bachelor's degree in Engineering, Business, Supply Chain, Manufacturing, or a related field. A combination of equivalent experience, including a minimum of 5 years' in a manufacturing, Aerospace, or defense-related industry will also be considered. • Experience with ITAR, Controlled Exports, and/or other Government regulated manufacturing compliance requirements • Experience with NPI processes, OMS development, or Integration and Strategy Development • Strong project management skills, including managing timelines, budgets, and stakeholder accountability and communication. • Excellent leadership and communication skills to foster collaboration with internal teams and external network partners. • Knowledge, Skills, and Abilities: • Experience in digital manufacturing and/or defense-related manufacturing environments. • Familiarity with ITAR compliance regulations. • Familiarity with compliance software, partner management systems, and order processing platforms. • Strong technical background in manufacturing processes, especially with external suppliers or networks. • Must meet legal requirements as defined for “US Person” • Preferred Qualifications: • Master's degree in a relevant field. • Deep knowledge of international regulations (e.g., ITAR, EAR). • Management of ITAR-compliant manufacturing systems and processes. • Experience with advanced compliance software and ERP systems. • Background in Lean/Six Sigma for process improvement. • Proven leadership in managing cross-functional, international teams. • Experience in strategic planning aligned with company goals. • Strong analytical skills for data assessment and forecasting. • Project management or supply chain certifications like PMP/CSCP. Whats in it for you: • We offer a competitive salary and annual bonus opportunity • In addition, we offer amazing benefits including but not limited to: • Health Insurance: Traditional OR High Deductible plan • Flexible Spending Accounts • Health Savings Account (including employer contributions) • Dental and Vision • Basic and Supplemental Life Insurance • Short-Term and Long-Term Disability • Paid caregiver leave • You will receive 3 weeks of PTO, plus Holiday Pay and Volunteer Hours • 401k with company match and immediate vest • Employee Stock Purchase Program at a 15% discounted rate • Matching grants through Protolabs foundation • And More! Proto Labs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.   Proto Labs, Inc. is an Equal Opportunity Employer   Physical Demands: While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.  The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds. Work Environment: Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.