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Mid LevelFull-timeAWSAgile
Salary Range
$38,250 - $51,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an IT Support Specialist to join Pure Storage, the company reshaping the data storage industry. You will be the face of technology for our EMEA teams, ensuring employees have the tools to innovate from day one.
Key Responsibilities
- →Manage the end-to-end onboarding and offboarding process for the UK and EMEA regions
- →Resolve Tier 1 hardware and software incidents across Mac OS X and Windows environments
- →Coordinate the procurement, inventory management, and shipment of IT assets across multiple countries
- →Identify automation opportunities in account provisioning and system management
- →Provide on-site and remote support for essential collaboration tools
Requirements
- ✓Advanced proficiency in supporting Mac OS X, Windows 11, and mobile platforms
- ✓Experience with cloud-based enterprise solutions like Google Workspace, Okta, and Slack
- ✓Background in IT Helpdesk operations using ITSM tools
- ✓Practical experience with Active Directory, endpoint security management, and MDM solutions
- ✓Ability to manage multiple shifting priorities and communicate technical updates clearly
Benefits
- ★Pure Innovation: We celebrate critical thinkers and trailblazers
- ★Pure Growth: Space and support to grow with the company
- ★Pure Team: Collaborative environment that builds each other up
- ★Flexible time off, wellness resources, and company-sponsored team events
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