AI Solutions Consultant at Quandri

Who we are Our mission at Quandri is to transform insurance into a trusted and delightful experience using AI. We’re doing this by delivering an AI operating system for North America's leading insurance agencies and brokerages. What we do Quandri is transforming the insurance experience for policyholders across North America by providing AI to the industry's critical stakeholders — insurance agencies and brokerages. Insurance agents are the lifeblood of the insurance industry, and are where most Property & Casualty insurance is sold and serviced. Yet, there are forces making it harder than ever for them to operate; more consolidation, rising talent crisis, increasing complexity of insurance and the AI revolution are significant challenges for how agencies have typically operated. This challenge is a massive opportunity to rethink how insurance agencies operate. Quandri is at the cutting edge of this change, delivering real transformation to the entire insurance experience one process at a time through the deep understanding of insurance workflows, systems and data paired with deep technical capabilities and proprietary models. We're making insurance better for policyholders, while helping insurance brokerages deliver a better client service, grow faster, and harness AI so that they control the future of insurance distribution.   Why join us? We are moving fast and focused on customer impact. You will enjoy and be successful at Quandri if you: Have a deep customer focused mindset Can operate in a fast paced environment where change and innovation is a constant Take high levels of ownership in everything you do Have AI-first thinking and want to apply AI to solve the world's problems of tomorrow Operate with urgency, and aren't afraid to move fast and make some mistakes along the way Are low ego, and believe more in achieving the best outcome for our customers and achieving big goals as a team Want to have a big impact, and are not content with making changes at the edges Our head office is in Vancouver BC, with 3/4 of our team working here and the rest distributed across North America. We're backed by leading US and Canadian investors, are growing fast, and have a few awards to prove it: LinkedIn’s Top Canadian Startups in 2024 & 2025 Deloitte’s Fast 50 CB Insights’ Insurtech 50 and Fintech 100 Globe and Mail’s Top Growing Companies in Canada   About the Role We're looking for an AI Solutions Consultant to be the bridge between the complex, messy reality of how insurance agencies operate and Quandri's capabilities. Insurance agencies run on deeply embedded agency management systems with layers of rules, logic, and customized workflows. Our product integrates into these systems, but selling and deploying it requires someone who can walk into a large agency, deeply understand how they operate, map their chaos to our platform, and build a clear plan that the customer believes in and our team can execute against. This role is primarily sales-aligned (~70%), sitting in enterprise deals alongside our sales team to architect solutions, build business cases, and drive closed deals. The remaining ~30% involves partnering with Customer Success on post-sale implementation, and advising on adoption and change management within large agencies. This is a team-of-one role to start, with the expectation that this team will grow over time. Location: Remote, North America What you'll do: • Own the solutions consulting function — build it from scratch, define the playbook, and establish how Quandri delivers change and success for enterprise agencies. • Partner with sales in enterprise deals — join discovery calls, map customer workflows, design tailored solutions, and present compelling technical and business cases that demonstrate clear ROI • Translate agency complexity into actionable plans — take the chaos of how large insurance agencies operate (their AMS configurations, renewal workflows, carrier relationships, staffing models) and architect a clear implementation roadmap using Quandri's platform • Drive expansion revenue — work with existing enterprise customers to identify new use cases, design solutions for additional workflows, and support the sales team in closing expansion deals • Advise on adoption and change management — partner with Implementation and Customer Success to help large agencies successfully adopt Quandri, overcome internal resistance, and drive meaningful utilization across their organization • Be the voice of the customer internally — bring deep agency insights back to Product, Engineering, and leadership to shape our roadmap and go-to-market strategy The right person for this role will have: • Deep understanding of insurance agency operations — you've worked in, sold to, or consulted for P&C insurance agencies or brokerages and understand how they actually run day-to-day. You know the difference between how agencies say they operate and how they actually operate. • Experience in enterprise solutions consulting, pre-sales engineering, or technical sales — you've sat in complex deal cycles and helped customers see how technology maps to their specific problems. This could be from within a business on the implementation side, or in a selling position. • Comfort with complexity — you thrive in ambiguous, messy environments where there's no playbook yet. You can walk into a large agency with 15 locations and 6 different workflows and build clarity out of confusion. • Strong business acumen — you can have a credible conversation with an agency principal about their P&L, growth strategy, and operational challenges, not just their tech stack. • Ability to drive change — you understand the organizational dynamics of large agencies and know how to get buy-in from leadership, middle management, and front-line staff. • Builder mentality — you're energized by creating something from nothing. You want to define the function, not inherit one. • Excellent communication skills — you can present to a room of agency executives, write a compelling solution proposal, and whiteboard a technical architecture with equal confidence. Bonus points if you have • Experience with Applied Epic or Vertafore AMS360 • Background in insurtech, or selling/implementing technology into insurance agencies Our guiding principles: • Customers at the core. We put the customer at the center of all we do. At a basic level, we believe business success comes down to talking to customers and building something they want. We don't listen to customers and just take what they say blindly, but we think critically about it and build what they need. Customers are the core of everything we do, and our business exists to serve them. We prioritize their needs over all else within the company. • Move with urgency. There are times when we need to move slowly and deliberately, but we default to acting fast and with urgency. We slow down when necessary, but this should be a deliberate choice. Businesses become more lethargic as they grow, this principle is designed to fight this fact. • Be curious. We understand the world by being curious and asking why. We aren't satisfied with surface level understanding, and seek a deeper understanding of why things are the way they are. Don't take someone's word for it or the answer "because that's how we do it." Understand why and dig deep. • Excellence in execution. We know that what separates good from great is a high level of execution. We commit ourselves to excellence in everything that we do, from delivering an amazing product to writing a great email. • Act like an owner. We're all owners of the business and act like it. We follow through on commitments, own our results and think for simplicity. The law of increasing functional information states that systems evolve to become more complex over time. At Quandri, we believe there is sophistication in simplicity; as such, we intentionally fight for streamlined solutions and are committed to the uncomplicated. • Fight for simplicity. The law of increasing functional information states that systems evolve to become more complex over time. At Quandri, we believe there is sophistication in simplicity; as such, we intentionally fight for streamlined solutions and are committed to the uncomplicated. Quandri is dedicated to fostering a diverse and inclusive workplace. As an equal opportunity employer, Quandri adheres to Canadian labour laws and does not engage in discrimination based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other status protected under Canadian law. Don't let imposter syndrome stop you from applying. Great people sometimes don't have the "right" experience. If you think that you'll be amazing at this role then we encourage you to apply.