Job Opprtunity : Cloud (GCP) Engineer III - IN at Rackspace Technology

India - Gurgaon·3w ago

Mid LevelFull-timePythonGCPKubernetesTerraformCI/CDGitGo

About the Role

We are looking for a highly skilled Level 3 GCP Support Engineer responsible for providing advanced technical support, incident management, and change management for mission-critical cloud environments hosted on Google Cloud Platform. The ideal candidate will have deep hands-on expertise across GCP services, strong automation and IaC skills with Terraform, and the ability to troubleshoot complex multi-layer cloud infrastructure issues.

Key Responsibilities

→Act as the primary escalation point for complex incidents requiring deep technical analysis
→Troubleshoot and resolve priority P1/P2 issues related to compute, storage, networking, databases, IAM, Kubernetes, logging/monitoring, and cloud security
→Perform detailed root cause analysis and implement permanent fixes to avoid repeat incidents
→Plan, validate, and implement controlled changes in production and non-production environments following ITIL processes
→Manage, configure, and optimize core GCP services including Compute Engine, Cloud Storage, VPC, Cloud SQL, Cloud Run, GKE, Load Balancers, Cloud Functions, and IAM
→Build, maintain, and enhance infrastructure-as-code templates using Terraform
→Develop scripts and automations using Python, Bash, or cloud-native tools to reduce manual operational overhead
→Implement and maintain GCP security best practices including IAM least privilege, VPC security, firewall rules, CMEK, and security posture management
→Maintain comprehensive documentation for infrastructure, procedures, incident reports, and change logs

Requirements

✓Minimum 5+ years of hands-on experience in Google Cloud Platform support and administration
✓Strong understanding of GCP architecture, networking, security, IAM, compute, storage, and container services
✓Proven experience handling 24×7 support, on-call rotations, and production-critical workloads
✓Advanced proficiency with Terraform for IaC including modules, workspaces, and GCP providers
✓Hands-on experience with CI/CD tools such as Cloud Build, Jenkins, GitLab, or GitHub Actions
✓Strong troubleshooting skills across Linux, networks, APIs, and cloud-native services
✓At least one active GCP Associate/Professional certification is mandatory
✓Deep understanding of ITIL processes including Incident, Problem, and Change Management
✓Strong communication, analytical thinking, and technical documentation skills
✓Experience with Kubernetes/GKE cluster operations and troubleshooting is preferred
✓Familiarity with monitoring and observability tools such as Datadog, Prometheus, Grafana, or ELK is preferred
✓Python or Go scripting experience is preferred