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Mid LevelFull-timeRustAzure
Salary Range
$76,500 - $103,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Network Security Engineer is a crucial element within the Rackspace support infrastructure, providing expert technical guidance to customers via phone, ticketing system, and automation. This role owns complex customer issues that may take several days or weeks to resolve, keeping customers updated throughout the process.
Key Responsibilities
- →Configure, troubleshoot, and take escalations for Firewalls & Load Balancers, Windows/Linux system administration, or Cloud Native Tooling
- →Create documentation for support and operations tasks regarding the above tools
- →Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies are used effectively
- →Solve engineering problems through the ownership of level appropriate customer requests and issues, seeing them through to resolution
- →Design, schedule and coordinate maintenances
- →Engineer and implement customized security solutions
- →Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
- →Collaborate and share knowledge with other Engineers and Administrators
- →Mentor and train lower level Rackers
Requirements
- ✓Working knowledge of NSX-T, Palo Alto, Cisco FirePower, F5
- ✓Desirable - working knowledge of Fortigate, Azure, Cisco Nexus, Panaroma, ACI, Cloudflare
- ✓At least ONE relevant networking certification e.g. CCNA/P
- ✓Proven experience (7+ years) in Networking/Network Security
- ✓In-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
- ✓Ability to solve complex problems
- ✓Ability to work independently, receiving minimal guidance
- ✓May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
- ✓Acts as a resource for colleagues with less experience
