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Entry LevelFull-time
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
The IT Restaurant Support Representative works closely with the Restaurant Support Team to ensure all technical and deployed IT solutions meet Raising Cane’s approved specifications. This role addresses and escalates technical issues to ensure timely resolution and operational efficiency for our restaurants. Our Support Team thrives in a fast-paced, collaborative environment focused on finding the best ways to solve IT challenges for our crew.
Your Impact and Responsibilities:
• Provide technical support to all requests from restaurants, field, and Restaurant Support Office crewmembers
• Respond to requests, provide and implement solutions, or route requests to appropriate paths
• Process and resolve customers’ issues using communication methods such as telephone, person, e-mail, etc.
• Document, track, and monitor technical problems with the intent of ensuring timely resolutions
Free to sign up. Takes 30 seconds.
About RaisingCanes
Raising Cane's is a fast-casual restaurant chain specializing in chicken fingers, established in 1996 in Baton Rouge, Louisiana. The company operates within the quick-service restaurant industry, focusing on a simple, high-quality menu centered around its signature chicken fingers. With a distinctive name and a commitment to consistency, Raising Cane's has grown from its humble beginnings into a recognizable brand known for its straightforward approach to food and service. The company's name reflects its dedication to a single, core product: the chicken finger, which is elevated through careful preparation and a focus on quality ingredients. The primary offering at Raising Cane's is its four-piece chicken fingers, served with a variety of sides including Texas toast, coleslaw, and its famous Cane's sauce. Key features of the brand include its limited menu, which emphasizes efficiency and quality control, as well as its distinctive dipping sauces and house-made lemonade. The target audience includes families, students, and young professionals who seek convenient, high-quality fast food without the complexity of extensive menu options. The company's straightforward ordering process and consistent product quality make it a popular choice for quick, satisfying meals. Raising Cane's has built a loyal following by maintaining a focus on its core product and delivering a reliable dining experience across its locations.
