Managed Datadog Tech Lead at Rapdev

About RapDev We specialize in modern ITOM & DevOps ServiceNow delivery, and implementations & integrations for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across organizations of all sizes. About the job This role in our Managed Services team exposes you to a wide variety of client environments across all cloud providers, on premise deployments and everything in between. If the idea of driving best practices in the observability/SRE space to provide direct business impact excites you then this is the role for you! This role will be based in our Boston office, with an expectation of coming into the office Tuesday-Thursday each week. What you'll do: - Develop quality configurations in YAML and JSON - Work closely with clients and team members to maintain and govern the client’s Datadog Environment. - Lead monthly review meetings with Client stakeholders - Deliver Datadog Training sessions to Clients. - Build cloud and on-prem monitoring solutions for Infrastructure, APM, and Logs - Build grok patterns for custom logs - Modify code to send traces and subtraces to Datadog - Analyze and maintain existing software applications - Write custom scripts in shell, Python, PowerShell - Design highly scalable, testable configuration tools - Be a technical lead for our Managed Service Datadog Team What you have: - Bachelor's degree or equivalent experience in Computer Science or related field - Experience with systems administration - Managed Services Experience - Linux/Unix experience with on-prem or cloud systems - Experience working on multiple projects simultaneously - Self-learner and eager to understand new technologies - Experience in a modern monitoring platform is a plus - Scripting/programming experience in shell, Python, Go, or PowerShell is a plus - Willingness to work from our Boston office three days a week (Tuesday, Wednesday & Thursday) Compensation: - Base Salary: $110,000-$140,000 annually, depending on experience Benefits: - 100% Employee Healthcare Coverage (Medical, Dental & Vision) - Retirement Plan (5% 401k Match, IRA) - Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays) - Parental Leave - Hybrid Work Opportunities - Fitness & Commuter Subsidies available - Equity - SL & LT Disability RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.