Product Designer at Resolve%20ai

ABOUT RESOLVE AI - Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end. - Our founders (Spiros Xanthos [Upgrade to PRO to see link] and Mayank Agarwal [Upgrade to PRO to see link] are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware. - We’ve raised over $150M from top-tier investors including Lightspeed, Greylock, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford). WHAT YOU’LL DO - Own design end-to-end for major surfaces of the Resolve product, from early problem framing through shipped pixels. - Prototype to think. Turn fuzzy problems into something tangible fast, then use it to pressure-test ideas with the team and with users. - Define new interaction patterns for AI in production. Much of what you design won't have a playbook yet, and that's the point. - Partner closely with engineering and product. Sit in the same room (virtual or otherwise), shape the work together, and keep the throughline coherent as the product evolves. - Talk to users constantly. Run your own research, sit in on incidents, dogfood the product, and bring what you learn back into the work. - Raise the bar on craft across the team. Sweat typography, hierarchy, motion, and the small details that make software feel deliberate rather than assembled. - Contribute to and evolve our design system as the product surface area grows. - Use AI as a thinking and making partner. Move faster on exploration, go deeper on quality, and be clear about the decisions behind the work. WHO YOU ARE - You have 5+ years designing complex software products, ideally in technical or developer-facing domains. Observability, data tooling, infra, or AI products are a strong plus. - You have strong command of the fundamentals: interaction design, information architecture, complex flows, hierarchy, typography, and color. Data visualization and model content design are bonuses. - You're deeply curious about users, but you're biased toward action. You know when to go talk to someone and when to just build the thing and learn from it. - You're adaptable. Comfortable moving fast on rough ideas one day and going deep on a single flow the next. - You see AI as a tool that sharpens your thinking, not a substitute for it. You can explain why a design decision was made, regardless of how it got there. - You want to work at the 0-to-1 stage, where the patterns don't exist yet and the work you ship defines the category. - Bonus: fluency with a design engineering toolset (React, Tailwind, Framer, or similar). You can take a prototype past Figma when it helps the idea land. WHY JOIN RESOLVE AI? - Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations. - Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact. - Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment. - Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights. - Competitive Benefits: Competitive Pay Packages with full benefits including: - Comprehensive Medical, Dental, and Vision Insurance - Monthly Housing Stipend - Flexible (Unlimited) Paid Time Off - Visa Sponsorship & Immigration Support - 401(k) Plan - Parental Leave - Discretionary Tech Benefit Stipend - Daily in-office Lunches and Dinners We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.