Senior Business Operations Manager at Rev

There’s never been a more exciting time to be part of Rev. Every role here plays a critical part in shaping the future of speech technology and empowering our customers to do more, faster. We didn’t disrupt the industry by playing it safe. We did it by embracing bold thinking, welcoming diverse perspectives, and giving our team the freedom and responsibility to innovate. At Rev, you won’t just have a seat at the table — you’ll help redesign it. Come build what’s next with us 🚀 SENIOR BUSINESS OPERATIONS MANAGER HOW THIS ROLE WILL SERVE, OWN AND GROW AT REV: We’re looking for a highly analytical and execution-oriented Senior Business Operations Manager to partner closely with our COO and leadership team. This is an individual contributor role with high visibility and impact. You will be responsible for driving our core business operating rhythms — including WBRs and MBRs — and ensuring we are running the company with clarity, focus, and accountability. You’ll sit at the center of the business, connecting data, teams, and priorities to help leadership make better, faster decisions. 🔍 RESPONSIBILITIES: RUN THE OPERATING CADENCE (WBRS / MBRS) - Own end-to-end execution of Weekly and Monthly Business Reviews - Define and continuously improve the structure, content, and flow of WBRs/MBRs - Partner with leaders to ensure metrics are accurate, insights are clear, and narratives are sharp - Drive pre-read creation, meeting facilitation support, and post-meeting follow-ups DRIVE METRICS & BUSINESS VISIBILITY - Define and maintain core business KPIs across Product, GTM, and Operations - Build and manage dashboards and reporting that enable real-time visibility into performance - Identify trends, risks, and opportunities — and surface them proactively ENABLE BETTER DECISION-MAKING - Translate data into clear insights and actionable recommendations - Support executive decision-making through analysis, modeling, and structured thinking - Ensure key decisions and action items are tracked and executed CROSS-FUNCTIONAL EXECUTION & ACCOUNTABILITY - Partner with leaders across Engineering, Product, Sales, Marketing, and Operations - Drive alignment on priorities and ensure follow-through on key initiatives - Act as a connective tissue across teams to reduce friction and increase velocity IMPROVE HOW WE OPERATE - Identify gaps in processes, reporting, and communication - Implement scalable systems and workflows to improve efficiency and clarity - Continuously raise the bar on operational excellence ✅ QUALIFICATIONS: - 5–8+ years of experience in Business Operations, Strategy, Consulting, Finance, or similar - Strong analytical skills with the ability to turn data into insights and action - Experience supporting executive-level stakeholders (COO, CEO, or equivalent) - Proven ability to run operating cadences (WBRs, MBRs, QBRs, etc.) - Exceptional organization and project management skills - Strong communication skills — able to synthesize complex topics clearly and concisely - High ownership mindset with a bias for action - Comfortable operating in ambiguity and a fast-paced environment - Nice to Have - Experience in a high-growth SaaS or tech environment - Familiarity with GTM metrics (pipeline, conversion, retention) and product metrics - Experience with tools like Looker, Tableau, SQL, or similar analytics platforms - Background in consulting, investment banking, or strategic finance ⚖️ WHY IT MATTERS: This role sits at the center of how Rev runs. You will directly influence how decisions are made, how teams stay aligned, and how we scale as a company. If done well, this role will meaningfully improve our execution, focus, and business outcomes. Location Requirement: - If you're based in Austin, TX, this is a hybrid role with an expectation of being onsite 3 days per week at our office located at: 1717 W 6th St, Suite 310, Austin, TX 78703. #LI-Hybrid Ready to drive real impact for our customers while helping shape the future of Rev? Apply now — we’d love to meet you!