Sales Operations Specialist at REXEL1

We are looking for a Sales Operations Specialist to join our Rexel USA team in Denver, CO!   Summary: The Sales Operations Specialist is responsible for providing sales support for branch and sales teams. Develop and implement processes for deployment and adoption of digital tools to increase sales productivity and customer ease of doing business. What You'll Do: • Optimize the sales process by proactively identifying delays and inefficiencies within order fulfillment and customer processes • Lead the implementation of the strategic initiatives to improve operational efficiency and enhance customer satisfaction, including inventory management, business profitability, and timely delivery • Collaborate with sales, marketing, supply chain, and finance teams to align sales operations with overall business objectives • Evaluate, implement, and optimize sales technology tools and systems, such as CRM Software, sales automation tools, and analytics platforms • Complete data analysis to identify trends, make informed decisions, improve processes and support sales teams’ initiatives using business tools • Support sales teams with training and documentation • Maintain sales process policies, procedures, and best practices • Lead the process standard for new local initiative • Be responsible for executing standard sales processes in the region while enhancing and adapting them to meet local market needs and challenges • Assist with order processing and addressing standard customer service requests, while serving as an escalation point for complex or urgent customer service issues beyond standard requests to ensure timely resolution • Other duties as assigned  Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.