Staff QA Engineer - Unpublished R&D Product at Riotgames

As a QA Engineer, you will work with numerous disciplines to drive quality ownership across the software development life cycle, as well as helping to establish and execute team wide quality goals. It will be important for you to aggressively protect the player experience and deliver results in a high pressure, agile development environment. You will also be accountable as the quality owner of an area or product in addition to identifying and implementing quality improvements to the team’s development process. Additionally, you may partner with and mentor remote QA teams to ensure features are delivered at a high quality bar. Lastly, you will identify and mitigate risks to feature delivery and product quality and craft data to report on the quality of the product and update partners. As a Staff QA Engineer for an unpublished R&D product, you will lead development of quality assurance process standards for the project. You will collaborate with Rioters across the company to drive awareness and adoption of QA standards. You will be a key contributor to the creation and upkeep of learning and development content for the Riot QA University programs. You will partner with your team and other craft leaders to mature the craft tools provided to Riot by the Discipline Ops group. You will report directly to the Sr. Manager of QA. Responsibilities: • Triage, monitor, and prioritize the defect database • Improve on methods of test execution at the initiative-level • Continuously give feedback on content and code being developed • Collaborate with different disciplines in order to push quality upstream by introducing quality practices across disciplines • Author test plans and oversee the execution of test coverage • Work with and collaborate with external QA vendors • Use Quality Metrics to escalate major issues • Provide visibility on QA progress to Team Required Qualifications: • 6+ years of professional Quality Assurance experience • Experience designing and executing test plans • Experience managing components of a defect database • Experience tasking remote testers and providing feedback on effectiveness. • Experience working embedded with developers and content creators • Experience creating custom reports on test coverage and defect data • Experience using creative problem solving to improve process Desired Qualifications: • Development experience across several platforms; mobile, console, and PC. • ISTQB Foundation Level • ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST) • ISTQB Expert Level • ISTQB Advanced Test Manager • ICAgile Test Expert (ICE-AT) • Experience working with engineering-heavy teams • Experience supporting technical areas (services, game engine, and tooling) • Experience creating and executing performance test plans across multiple platforms • Experience standing up consoles (tooling, certification, performance) • Experience working with engineering to execute an effective automated test strategy For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: • Safeguarding confidential and sensitive Company data • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors • Accessing Company assets, secure digital systems, and networks • Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.