Solutions Engineer at Roku

Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the team We are Roku’s Solutions Engineering team supporting Roku’s video and display advertising business. Our team partners closely with Product, Engineering, and Ad Ops to design, implement, and support the technical solutions that power Roku’s advertising offerings. About the role The Solutions Engineer for Ad Experiences is responsible for designing, scoping, and implementing technical solutions for premium sponsorships and brand partnerships across Roku’s advertising products. This role works closely with Product, Ad Ops, and Engineering to build custom solutions from initial design through launch and post-launch optimization. For New York Only - The estimated annual salary for this position is between $123,100 - $146,600 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What you'll be doing • Develop trafficking documentation and train Ad Ops on setup and best practices for new products • Meet regularly with Product and Engineering to design and implement custom products within our ad tech stack • Collaborate with QA Engineering teams to create and maintain regression test cases for new and existing products • Test new and existing products, providing feedback to Engineering on design and implementation • Troubleshoot product issues, identify root causes, and escalate to Engineering teams when needed • Partner with Sales to review feasibility and manage exception requests for non-standard opportunities • Write clear documentation and define detailed specifications for new products and features • Train cross-functional teams on implementing new products and workflows. • Review existing workflows and identify opportunities to improve efficiency, quality, and scalability • Work with Product Management on quarterly feature releases to ensure successful rollout, adoption, and operational readiness We’re excited if you have • 5–10 years of experience in AdTech/MarTech at a leading publisher, DSP, SSP, ad network, or agency, preferably in a Solutions, Integrations, or Professional Services Engineering role. • 1–3 years of experience with data visualization tools such as Looker, Datadog, Tableau, or similar, including the ability to develop custom dashboards, looks, and views. Hands-on experience with SQL, Hive, or another database technology is required. • Comprehension and hands-on experience in trafficking digital video and other formats, including VAST and VMAP. • A strong track record of providing technical support for external and internal stakeholders, particularly while overseeing complex integrations. • The ability to communicate concisely and effectively, both verbally and in writing, with audiences such as Product, Engineering, Operations, and Sales. • An analytical mindset, project-management orientation, and a deadline-driven, process-oriented, and solutions-focused approach to work. • Experience partnering with Engineering teams to triage and resolve issues quickly and efficiently. • A minimum of a bachelor's degree, preferably in Engineering, Computer Science, or a related technical field. #LI-JC5 Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to [Upgrade to PRO to see contact]. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.  We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.  To learn more about Roku, our global footprint, and how we've grown, visit [Upgrade to PRO to see link] By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing [Upgrade to PRO to see contact].