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Mid LevelFull-timePythonRustAWSRedisAgileData
About the Role
We are seeking a Business Analyst to partner closely with Rover's Trust and Safety Leadership team, driving initiatives that make Rover a safer community for pet parents and sitters. This is a high-visibility role where you will collaborate directly with stakeholders to define, measure, and improve the success of the Trust and Safety program.
Key Responsibilities
- →Partner with Trust and Safety leadership to define strategy for measuring program health and operational performance
- →Conduct in-depth analysis of key Trust and Safety operational metrics to identify emerging trends and opportunities
- →Develop and present narratives from analytics findings to senior Operations leaders
- →Collaborate with Account Safety leadership to measure program performance and mitigate fraud trends
- →Serve as a strategic partner and advisor to business leaders with data-driven recommendations
- →Support the construction and maintenance of core reporting abstractions built in dbt
Requirements
- ✓At least 4 years experience working cross-functionally with complex datasets to support organizational decision making
- ✓Excellent verbal and written communication skills for narrating analysis to business partners
- ✓Ability to translate stakeholder questions into clear, actionable analytical problems
- ✓Hands-on experience building data abstractions using tools like DBT or Airflow and data visualization tools
- ✓Strong proficiency with SQL and confidence reviewing code from other analysts
Benefits
- ★Competitive compensation
- ★401k
- ★Flexible PTO
- ★Competitive benefits package including medical, dental, and vision insurance
- ★Commuter benefits
- ★Bring your dog to work and unlimited puppy time
- ★Doggy benefits including $1000 toward adopting your first dog
- ★Stocked fridges, coffee, soda, and treats with free catered lunches semi-monthly
- ★Regular team activities performed in person and virtually
