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ManagerFull-timeRustRailsAWSAI
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Renewals Account Manager to join our team, focusing exclusively on managing the subscription renewal lifecycle for our Strategic Accounts within the region. This critical role involves retaining and growing revenue across our largest and most complex customer base.
Key Responsibilities
- →Own and manage the entire renewal process for a dedicated portfolio of Strategic Accounts, ensuring subscription renewals are executed 240–180 days ahead of the expiration date.
- →Proactively engage with customers' executive stakeholders and channel partners to assess renewal risks and negotiate complex contract terms.
- →Conduct mandatory internal Account Reviews for renewals exceeding a certain revenue threshold, coordinating alignment with Field Sales and executive leadership.
- →Develop and present tailored renewal proposals, quotes, and pricing models while navigating commercial negotiations.
- →Proactively identify and resolve issues during the renewal cycle, acting as a strategic partner to Customer Success.
- →Maintain accurate records of customer interactions, forecast statuses, and renewal sentiments within CRM.
Requirements
- ✓5+ years of experience in high-touch renewals, account management, or strategic sales.
- ✓Demonstrated ability to build relationships with senior-level and executive client stakeholders.
- ✓Strong analytical capabilities with experience interpreting renewal data and managing financial models.
- ✓Proven ability to work cross-functionally and lead virtual teams to achieve renewal goals.
- ✓Expert proficiency with CRM systems and forecasting tools.
- ✓Bachelor's degree in Business Administration, Finance, or a related field.
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