Software Engineer - Ruby AI at Rubrik

About the Team We're the Ruby AI team, building Rubrik's AI-powered assistant for Rubrik Security Cloud. Customers use Ruby to troubleshoot issues, run diagnostics, and perform operations through natural language, powered by a multi-agent architecture. The system ships to thousands of enterprise customers in production and is central to Rubrik's AI strategy. About the Role You'll design and build AI agents that help customers manage and protect their data through conversation instead of complex UIs. You'll work primarily in Python and Go, covering the full agent lifecycle: behavior design, tool integration, evaluation, and production observability. This is a hybrid role based in Palo Alto with deep ownership in a fast-moving product area. What Makes This Role Unique This isn't a demo or an internal tool. Ruby ships to thousands of enterprise customers who depend on it daily. You'll own production agents working at the intersection of large language models, enterprise security, and product design with a small team where your contributions are directly visible to company leadership. The Impact You'll Have • Build AI agents that resolve real customer problems (vSphere troubleshooting, cluster diagnostics, log analysis), reducing resolution time from hours to minutes. • Design tool integrations that let agents safely query data, retrieve logs, and perform operations while honoring RBAC and security boundaries. • Build retrieval pipelines and multi-model orchestration to deliver reliable, cost-effective agent responses across LLM providers. • Develop evaluation frameworks that measure agent quality and catch regressions before changes reach production. • Instrument agents with observability tooling and turn monitoring data into continuous quality improvements. What You'll Need • BS in Computer Science or equivalent field of study. • 3+ years of professional software engineering experience. • Strong proficiency in Python with experience building production services. • Experience in at least one additional programming language (such as Go, Java, or C++). • Experience building AI-powered applications or working with AI/ML technologies. • Experience building and consuming APIs (GraphQL, gRPC, or REST) with solid engineering fundamentals in design, testing, and debugging. • Clear written and verbal communication skills, comfortable navigating ambiguity in a cross-team environment. Preferred Qualifications • Experience with agent frameworks (LangChain, LlamaIndex, or similar) or RAG and vector search pipelines. • Experience with cloud platforms and containerized deployments (Docker, Kubernetes). • Familiarity with frontend technologies (React, TypeScript) for contributing to user-facing components. Why Join Us? AI agents are reshaping how customers interact with security platforms. You'll be building that future with a team small enough that your code ships to production weekly and your ideas shape the product roadmap directly. About the Company Rubrik is the leader in data security, helping the world's largest organizations protect, observe, and recover their data across enterprise, cloud, and SaaS environments. We believe in giving engineers responsibility, not tasks, and we're looking for people who are excited by ambiguity and driven to produce extraordinary results The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.US Pay Range$152,400—$228,700 USD Join Us in Securing and Accelerating the World's AI Transformation Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin | X (formerly Twitter) | Instagram | Rubrik.com Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: • Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. • Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. • Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [Upgrade to PRO to see contact] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS