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Mid LevelFull-timeRustRailsAWSGitAI
Salary Range
$110,500 - $149,500 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a California-based Senior Technical Writer to deliver high-quality technical product documentation. In this role, you'll create and maintain important technical content that helps our customers succeed and drives business impact.
Key Responsibilities
- →Plan, write, and maintain clear, consistent, and user-focused documentation that helps our customers achieve their goals.
- →Interpret complex technology and customer needs to plan and deliver high-quality technical content.
- →Contribute to improving the overall technical content experience as an integral part of the product experience.
- →Build collaborative relationships with Product Management, Engineering, and Design partners to deliver documentation based on user needs.
- →Uphold a high level of quality by following and contributing to documentation guidelines, standards, and templates.
- →Explore and use AI-powered tools and workflows to increase team efficiency and output quality.
- →Modernize legacy documentation to reflect new features, use cases, and usability improvements.
Requirements
- ✓3–8 years of experience in technical writing, preferably in enterprise SaaS products.
- ✓Strong systems thinking, technical curiosity, and a proven ability to work with empathy, ownership, and accountability.
- ✓Experience managing multiple, concurrent documentation projects.
- ✓Excellent verbal and written communication skills.
- ✓Strong interpersonal skills with a collaborative approach to problem-solving.
- ✓Experience working in a modern documentation environment, including DITA/XML and GitHub.
- ✓Prior experience working with JIRA or similar project management tools is a plus.
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